Support Person ID cards are for customers who, because of their disability, require regular or occasional help when travelling on HSR buses.
Complete the Support Person application form (PDF, 126 KB) which requires a Health Care Professional’s certification for Section C (Disability Information) and mail to:
Accessible Transportation Services
P.O. Box 340, 2200 Upper James Street
Mount Hope, Ontario L0R 1W0
A confirmation letter with details about how to get your Support Person ID card comes by mail when you are approved.