Riding with HSR

City bus LED display showing bus number and destination

Service at a Glance

HSR Customer Service Centre is open Monday to Friday (excluding holidays) if you need:
  • photo ID?
  • a timetable?
  • a PRESTO card?
  • a Day Pass?
What kind of bikes can be loaded onto a bus bike rack?
  • The rack is built for bikes that have 16 inch (40cm) wheels or larger.
  • Tricycles, tandem or motorized bikes are not allowed in the racks.
  • Bikes with large carriers or other obstructing accessories may not be allowed in the bike rack.