Riding with HSR

Riding with HSR

The HSR is operating on a reduced schedule until further notice. Most routes are operating on a Saturday schedule on weekdays. Weekend service remains the same. View our Summer Schedule changes

Have a question about HSR's response to COVID-19? Visit our FAQ for Transit Customers.

To help reduce the spread of COVID-19, customers are required to wear a non-medical mask on public transit. This extra step can help protect others in spaces where physical distancing can be hard to maintain.

The Customer Service counter at 36 Hunter Street Go Station (ONLY) has resumed normal business hours: 8:30 am to 4:30 pm Monday to Friday for customers to renew monthly passes, purchase and reload PRESTO cards and to purchase tickets.

HSR has resumed fare collection and front-door boarding for customers. Operator compartment bio-shields have been installed as an additional measure to protect operators and customers.

 

Service at a Glance

(Re)envisioning Hamilton Street Railway

Hamilton City Council approved the 10 Year Local Transit Strategy in March 2015. The strategy focuses on refining the customer experience, addressing system deficiencies, revising service standards, adding capacity, and adding rapid transit (the BLAST network) in Hamilton.

Bus News - Summer 2020

Stay informed on the latest news, including:

  • Summer Schedule Changes
  • Additional Changes to Schedules
  • Seasonal Schedules
  • Get Real-time Info on the Go

Transit, your first choice. hamilton.ca/hsrnow
Twitter iconFollow us on @hsr  @hsrnow

What kind of bikes can be loaded onto a bus bike rack?
  • The rack is built for bikes that have 16 inch (40cm) wheels or larger.
  • Tricycles, tandem or motorized bikes are not allowed in the racks.
  • Bikes with large carriers or other obstructing accessories may not be allowed in the bike rack.
HSR Customer Service Centre is open Monday to Friday (excluding holidays) if you need:
  • photo ID?
  • a timetable?
  • a PRESTO card?
  • a Day Pass?