Riding with HSR

Riding with HSR

Until at least April 5th, HSR customers are being asked to board buses from the rear doors only, and to keep a fair distance from the bus operators and other customers. Only customers with personal mobility devices (PMD) will permitted to enter and exit through the front door.


The HSR is operating on a reduced schedule until further notice. Most routes are operating on a Saturday schedule on weekdays. Weekend service remains the same: regular Saturday service will operate on Saturdays and regular Sunday service will operate on Sundays.

Have a question about HSR's response to COVID-19?

Submit your question. We’ll do our best to answer it on our FAQ page. View the FAQ for Transit Customers

Service at a Glance

(Re)envisioning Hamilton Street Railway

Hamilton City Council approved the 10 Year Local Transit Strategy in March 2015. The strategy focuses on refining the customer experience, addressing system deficiencies, revising service standards, adding capacity, and adding rapid transit (the BLAST network) in Hamilton.

Bus News - Winter 2019

Stay informed on the latest news, including:

  • Minor Changes to Schedules
  • We’re Back on Locke St.
  • 56 CENTENNIAL Route - No Winter Service
  • 44 RYMAL Route and Schedule Changes
  • Christmas Week
  • Free on New Year’s Eve after 6 pm
  • Customer Service Holiday Hours
  • Get on Board the Consultation Bus
  • Get Real-time Info on the Go

Transit, your first choice. hamilton.ca/hsrnow
Twitter iconFollow us on @hsr  @hsrnow

What kind of bikes can be loaded onto a bus bike rack?
  • The rack is built for bikes that have 16 inch (40cm) wheels or larger.
  • Tricycles, tandem or motorized bikes are not allowed in the racks.
  • Bikes with large carriers or other obstructing accessories may not be allowed in the bike rack.
HSR Customer Service Centre is open Monday to Friday (excluding holidays) if you need:
  • photo ID?
  • a timetable?
  • a PRESTO card?
  • a Day Pass?