Riding with HSR

Fire Department Banner - The Hamilton Fire Department wants to hear from you

The Hamilton Fire Department would like to know how residents feel about the services we are providing. Your responses will help identify what is important to you, where we are performing well and areas where we can improve.

Take the survey

Le Service des incendies souhaite que les résidents donnent leur avis sur les services offerts.  Vos réponses nous aideront à identifier ce qui est important pour vous, ce que nous faisons bien et ce que nous devons améliorer.

Participer à l'enquête

  • Learn more about what is being done to restore and improve our service

Service at a Glance

HSR Customer Service Centre is open Monday to Friday (excluding holidays) if you need:
  • photo ID?
  • a timetable?
  • a PRESTO card?
  • a Day Pass?
What kind of bikes can be loaded onto a bus bike rack?
  • The rack is built for bikes that have 16 inch (40cm) wheels or larger.
  • Tricycles, tandem or motorized bikes are not allowed in the racks.
  • Bikes with large carriers or other obstructing accessories may not be allowed in the bike rack.