Riding with HSR

Bus Shelter Vandalism Program

Beginning September 6, 2020, HSR will return to weekday service at a summer level on most routes. View our Schedule and timetables

Have a question about HSR's response to COVID-19? Visit our FAQ for Transit Customers.

To help reduce the spread of COVID-19, customers are required to wear a non-medical mask on public transit. This extra step can help protect others in spaces where physical distancing can be hard to maintain.

The Customer Service counter at 36 Hunter Street Go Station (ONLY) has resumed normal business hours: 8:30 am to 4:30 pm Monday to Friday for customers to renew monthly passes, purchase and reload PRESTO cards and to purchase tickets. Our Customer Service Desk at Mountain Transit Centre (2200 Upper James St.) will remain closed to the public until further notice.

HSR has resumed fare collection and front-door boarding for customers. Operator compartment bio-shields have been installed as an additional measure to protect operators and customers.

 

There are more than 400 bus shelters throughout the HSR transit system. Our modern shelters offer protection from the elements and provide our customers with a safe and comfortable waiting area.

Help keep bus stops, shelters and bus interiors looking clean and graffiti-free and bring rising taxpayer costs for shelter vandalism under control.

  • If you witness an act of vandalism to any property, please call your local Police Station or call Crime Stoppers at 905-522-TIPS.
  • To report graffiti after the criminal has left, call 905-546-2489.
  • If you know a tagger or a vandal, contact Crime Stoppers at 1-800-222-8477 or 905-522-TIPS.

Continued vandalism to a bus shelter may result in the removal of that shelter.