Riding with HSR

Bus Shelter Vandalism Program

The HSR is operating on a reduced schedule until further notice. Most routes are operating on a Saturday schedule on weekdays. Weekend service remains the same. View our Summer Schedule changes

Have a question about HSR's response to COVID-19? Visit our FAQ for Transit Customers.

Effective June 22, 2020:  To help reduce the spread of COVID-19, customers are required to wear a non-medical mask on public transit. This extra step can help protect others in spaces where physical distancing can be hard to maintain.

Starting June 17, 2020, the Customer Service counter at 36 Hunter Street Go Station (ONLY) will resume normal business hours: 8:30 am to 4:30 pm Monday to Friday (in addition to Sat June 20 & Sat June 27 from 9 am- to 2 pm), for customers to renew monthly passes, purchase and reload PRESTO cards and to purchase tickets.

HSR will resume fare collection starting July 1. Operator compartment bio-shields have been installed as an additional measure to protect operators and customers, as all customers return to front door loading on July 1, 2020.


There are more than 400 bus shelters throughout the HSR transit system. Our modern shelters offer protection from the elements and provide our customers with a safe and comfortable waiting area.

Help keep bus stops, shelters and bus interiors looking clean and graffiti-free and bring rising taxpayer costs for shelter vandalism under control.

  • If you witness an act of vandalism to any property, please call your local Police Station or call Crime Stoppers at 905-522-TIPS.
  • To report graffiti after the criminal has left, call 905-546-2489.
  • If you know a tagger or a vandal, contact Crime Stoppers at 1-800-222-8477 or 905-522-TIPS.

Continued vandalism to a bus shelter may result in the removal of that shelter.