The City of Hamilton's Transit By-Law 16-111 (PDF, 35 KB) has been passed. Rules and regulations dealing with authorized fare media vendors, fares, animals on board, priority and courtesy seating, support persons and passenger conduct may have changed. Read through carefully. Failure to comply could result in refusal of service and/or monetary fines.
Priority Seating is for HSR passengers with a disability. These seats are at the front of the bus. If you are sitting in one of these designated seats, you should give the seat to a passenger with a disability.
Courtesy Seating is for people who would benefit from a front seat including:
Bus drivers do not enforce this seating arrangement or intervene in any dispute related to Priority or Courtesy Seating. They will try their best to tell passengers what the policy is and ask them to give these seats up if someone else needs them.
Audio and visual announcements are provided for all transit stops. The bus speakers will announce the approaching bus stop and the LED sign will display the stop name.
If the next stop announcement system is not working, the driver will:
The bus will be removed from service as soon as possible and replaced with a bus that has a working system.
After 8 pm, the driver will let passengers off between regular bus stops. Simply ask the driver at least one stop ahead of where you want to exit. These locations must be safe to stop in. If you use Request Stop, please leave by the front door. This program is not usually provided for Route 10 - B Line or Route 20 - A Line since they are express service routes. The driver will decide if special accommodations should be made for infirm, elderly or special needs passengers.
If you leave something on the bus call 905-546-2424 Ext.1882. If you find something on the bus, give it to the driver.
The HSR provides a safe and harassment-free environment. Follow these rules when riding the bus.