Schedule, Routes & Maps

Trans-Cab

Until at least April 5th, HSR customers are being asked to board buses from the rear doors only, and to keep a fair distance from the bus operators and other customers. Only customers with personal mobility devices (PMD) will permitted to enter and exit through the front door.


The HSR is operating on a reduced schedule until further notice. Most routes are operating on a Saturday schedule on weekdays. Weekend service remains the same: regular Saturday service will operate on Saturdays and regular Sunday service will operate on Sundays.

Have a question about HSR's response to COVID-19?

Submit your question. We’ll do our best to answer it on our FAQ page. View the FAQ for Transit Customers

Trans-Cab is a shared-ride taxi service between the HSR and Blue Line Taxi available to all passengers. This service is offered in parts of Glanbrook and Stoney Creek where buses do not currently provide service.

Trans-Cab does not replace existing HSR bus routes. You must travel as far as you can on HSR before transferring to Trans-Cab.

Notice for Trans-Cab customers


To help prevent the spread of COVID-19, please only use transit (including Trans-Cab) if absolutely necessary for groceries, medical appointments or to go to work if you can’t work from home. If you’re experiencing symptoms of COVID-19 or going to an assessment center for testing, please do not use public transit or Trans-Cab. Until further notice, no fare payment is required for Trans-Cab services, including HSR fare, Trans-Cab premium, Trans-Cab transfer, or Trans-Cab coupon. To maintain physical distancing, Trans-Cab vehicles are only accepting one (1) or two (2) Trans-Cab customers at a time, depending on the vehicle size (sedan or minivan).

Accessibility on Trans-Cab

Trans-Cab service is fully accessible to customers who use wheelchairs, scooters or other mobility devices. Tell the bus driver that you need a regular sedan taxi if you cannot climb into a minivan taxi. The bus driver will pass this message to the taxi operator.

When you call Blue Line Taxi to request a Trans-Cab pick-up, tell them that you need wheelchair accessible taxi service. Call 24 hours before, if possible.

Using Trans-Cab

Travelling from Trans-Cab service zones


Until further notice, follow these instructions:

  1. If you are in the service zone, call Blue Line Taxi 905-525-2583 (525-BLUE) and request a Trans-Cab pick-up.
  2. Hop in the cab. You do not need to pay, and you do not need a Trans-Cab coupon. The cab will take you to the transfer point.
  3. Board the bus using the back doors. On the bus, you do not need to pay a fare, and you do not need a Trans-Cab coupon.

Travelling to Trans-Cab service zones


Until further notice, follow these instructions:

  1. Board the bus by the back door. You do not need to pay your fare or Trans-Cab premium.
  2. Walk to the yellow floor line on the bus and stop, approximately 6 feet from the bus driver.
  3. Tell bus driver that you require Trans-Cab service. You do not need to get a Trans-Cab transfer. 4. When you arrive at the Trans-Cab transfer point, exit using the back doors and board Trans-Cab. You do not need a transfer.