Burials

Cancellation & Refunds for Interment & Scattering Rights

Hamilton Municipal Cemeteries Update on COVID-19


Hamilton Municipal Cemeteries remains available to serve families. We are committed to ensuring the health and safety of the families we serve, our bereavement partners and our dedicated staff.

Given the current situation with COVID-19, we want to reassure you that we have several ways to communicate, share information and provide cemetery services to you. We continue to adjust our operations to help reduce public interaction to do our part to slow down the transmission of this virus.

Our offices are open with limited public access. Appointments are required and can be made by calling our office at 905-546-4704.

We currently are only meeting with families who are making cemetery arrangements for immediate burial arrangements or pre-planning cemetery property. Should you find it more convenient or preferable, we can make arrangements by phone and email.

  • Appointments will be required. When meeting with our Family Services Coordinator, please use safe distance protocols including no direct physical contact such as handshakes and observe a 6-foot distance whenever possible.
  • Arrangements appointments will be limited to 2 individuals.
  • Payments for services are to be made by credit card or cheque only.
  • Planning Ahead (Pre-Arranging) - We are scheduling appointments.
  • Masks or face coverings are mandatory while inside all facilities or while meeting with our Family Service Coordinator

All visitors with appointments must complete a COVID-19 self-assessment health screening before entering. Copies will be provided.

The self-assessment health screening asks questions about possible COVID-19 symptoms, your travel history and whether you have had any close contact with someone who has tested positive for COVID-19.

To help reduce the spread of COVID-19, everyone entering Cemetery Facilities is requested to use the alcohol-based hand sanitizer that is available at each of the entrances

Our cemeteries remain open to families wishing to visit a loved one’s burial lot. Visitation guest gatherings will be subject to provincial gathering limits. Please note that all limits are subject to proper physical distancing of 2 metres or 6 feet being maintained.

During this period, we will focus on providing essential services, which means our top priority will be to those families who have experienced a death. For all additional inquires, please contact our office by email at [email protected]

Screening

All visitors with appointments must complete a COVID-19 self-assessment health screening before entering. Copies will be provided.

The self-assessment health screening asks questions about possible COVID-19 symptoms, your travel history and whether you have had any close contact with someone who has tested positive for COVID-19.Please visit www.hamilton.ca/coronovis.

All visitors to our locations (with the exception of cemetery grounds) will be asked if you have any of the following:

  • Fever
  • New or worse cough
  • Shortness of breath
  • Sore throat or difficulty swallowing
  • Loss of taste or smell
  • Vomiting or Diarrhea
  • Croup
  • Conjunctivitis (pink eye)
  • Been in close contact with someone who has been diagnosed with COVID-19

If a guest answers YES, they will be asked to return home, self isolate and get tested for COVID -19. The appointment will be cancelled, and Cemetery arrangements will be made remotely.

For all Interment Services (Burial or Cremation)

  • Any person who is under self-isolation is not permitted to attend services.
  • Graveside Services and gatherings should be limited to immediate family members and will be limited to no more than 100 people practicing physical distancing.
  • We will encourage physical distancing and we ask that you avoid expressions of sympathy like handshaking, hugging and other direct physical contact with your guests.
  • We encourage families to include a message in their obituaries and notices that anybody who is unwell should not attend, and to limit physical contact
  • For lot interments, casketed remains will be placed on a cemetery device. Committal prayers will be completed, if requested, and thereafter patrons will be invited to leave - allowing our staff to complete the interment or burial.
  • There will be no witnessing of lowering the casket or urn for the time being.
  • Cemetery Operational Staff will only proceed to the interment site once all family members have left.

Thank you for your patience, understanding and adhering to these protocols during these unprecedented times.

Hamilton Municipal Cemeteries
Phone 905-546-4704

You have four options for disposing of interment rights or scattering rights under the City of Hamilton Cemeteries By-Law (By-Law No. 12-151).

Cancellation of interment rights

You can get a full refund if you:

  • Cancel an Interment Rights or Scattering Rights Contract within 30 days of signing

You can get a partial refund if you:

  • Cancel an Interment Rights or Scattering Rights Contract more than 30 days after signing
  • Provide written notice of the cancellation to the Director of Cemeteries and the Interment
  • Have not used scattering rights

You will receive the full amount paid less the Care and Maintenance fee.

Transfer to others

An interment rights or scattering rights holder can transfer their rights by:

  • Giving written notice to Hamilton Municipal Cemeteries of the name and address of the person whom the rights were transferred to and the date of the transfer 
  • Paying the transfer fee 

Transfer by heirs

An heir or representative of a deceased interment rights holder may transfer the deceased's rights by:

  • Providing proof that they have the power to transfer the interment rights  in writing to the Hamilton Municipal Cemeteries Offices;
  • Paying the transfer fee

Third party resale

If you do not use your interment rights or scattering rights, you may sell them to a third party for no more than the current price listed on the Tariff of Charges.

As an interment rights holder, you must provide the following to the Hamilton Municipal Cemeteries Offices to sell your rights:

  • Written confirmation of intent to sell and name of the person to whom you are selling
  • Written proof that you are the interment rights holder
  • The original Interment Rights Certificate endorsed by the current rights holder
  • Payment of the administration fee as set out in the Tariff of Charges
  • Any other related documentation you have

Use the Third Party Resale Form (PDF, 84 KB) to help with the process and requirements for selling your interment rights.