Burials

Cancellation & Refunds for Interment & Scattering Rights

Hamilton Municipal Cemeteries Update on COVID-19


Hamilton Municipal Cemeteries remains available to serve families. We are committed to ensuring the health and safety of the families we serve, our bereavement partners and our dedicated staff.

Given the current situation with COVID-19, we want to reassure you that we have several ways to communicate, share information and provide cemetery services to you. We continue to adjust our operations to help reduce public interaction to do our part to slow down the transmission of this virus.

Our offices are open with limited public access. We are currently only meeting with  families who have experienced a death and require immediate burial arrangements. Should you find it more convenient or preferable, we can make arrangements by phone and email.

  • Appointments will be required. When meeting with our Family Services Coordinator, please use safe distance protocols including no direct physical contact such as handshakes and observe a 6-foot distance whenever possible.
  • Arrangements appointments should be limited to 2 individuals.
  • Payments for services are to be made by credit card.
  • Planning Ahead (Pre-Arranging) - We are not scheduling appointments if a death has not occurred or is imminent at this time. You can contact our office by phone or email for a follow-up appointment at a later date to assist you with your pre-planning needs

Screening

All visitors to our locations (with the exception of cemetery grounds) will be asked the following questions:

  • Do you have flu-like symptoms or any of the following:
  • New or worse cough
  • Shortness of breath
  • Fever 
  • Vomiting or Diarrhea
  • Have you travelled outside of Canada after March 13, 2020

If a guest answers YES, they will be asked to return home. The appointment will be cancelled, and Cemetery arrangements will be made remotely.

For all Cremation and Interment Services

  • Any person who is under self-isolation is not permitted to attend services.
  • Graveside Services and gatherings should be limited to immediate family members and will be limited to no more than 10 people.
  • We will encourage physical distancing and we ask that you avoid expressions of sympathy like handshaking, hugging and other direct physical contact with your guests.
  • We encourage families to include a message in their obituaries and notices that anybody who is unwell should not attend, and to limit physical contact
  • For lot interments, casketed remains will be placed on a cemetery device. Committal prayers will be completed, if requested, and thereafter patrons will be invited to leave - allowing our staff to complete the interment or burial.
  • There will be no witnessing of lowering the casket or urn for the time being.
  • Cemetery Operational Staff will only proceed to the interment site once all family members have left.

Thank you for your patience, understanding and adhering to these protocols during these unprecedented times.

Hamilton Municipal Cemeteries
Phone 905-546-4704

You have four options for disposing of interment rights or scattering rights under the City of Hamilton Cemeteries By-Law (By-Law No. 12-151).

Cancellation of interment rights

You can get a full refund if you:

  • Cancel an Interment Rights or Scattering Rights Contract within 30 days of signing

You can get a partial refund if you:

  • Cancel an Interment Rights or Scattering Rights Contract more than 30 days after signing
  • Provide written notice of the cancellation to the Director of Cemeteries and the Interment
  • Have not used scattering rights

You will receive the full amount paid less the Care and Maintenance fee.

Transfer to others

An interment rights or scattering rights holder can transfer their rights by:

  • Giving written notice to Hamilton Municipal Cemeteries of the name and address of the person whom the rights were transferred to and the date of the transfer 
  • Paying the transfer fee 

Transfer by heirs

An heir or representative of a deceased interment rights holder may transfer the deceased's rights by:

  • Providing proof that they have the power to transfer the interment rights  in writing to the Hamilton Municipal Cemeteries Offices;
  • Paying the transfer fee

Third party resale

If you do not use your interment rights or scattering rights, you may sell them to a third party for no more than the current price listed on the Tariff of Charges.

As an interment rights holder, you must provide the following to the Hamilton Municipal Cemeteries Offices to sell your rights:

  • Written confirmation of intent to sell and name of the person to whom you are selling
  • Written proof that you are the interment rights holder
  • The original Interment Rights Certificate endorsed by the current rights holder
  • Payment of the administration fee as set out in the Tariff of Charges
  • Any other related documentation you have

Use the Third Party Resale Form (PDF, 84 KB) to help with the process and requirements for selling your interment rights.