Maintenance Request Form

This form is for residents of CityHousing Hamilton (CHH) to submit a maintenance request. Requests are monitored Monday to Friday between the hours of 8:30 am to 4:30 pm, excluding holidays. CHH will review your request by the end of the next business day. If this matter requires immediate attention, please call 905-523-8496. Please note staff will not enter if dogs are in unit without resident.

Contact info
Work Request
Type of Work Required *
Select all that apply
Authorization to Enter Unit *
COVID-19 Screening
Have you or the tenant had any of the following symptoms within the past 14 days?
Select any applicable symptoms
Have you been in close contact with someone who tested positive for COVID-19 or who is sick with new cold-like symptoms? *
Any travel history for you or a person in close contact in past 2 weeks? *
Notice of Collection
The City of Hamilton collects information under authority of Section 227 of the Municipal Act, 2001. Any personal information collected by CityHousing Hamilton (CHH) will be used to create maintenance work orders. By providing your email address, you are consenting to receiving emails from the City of Hamilton and/or their agents/contractors for maintenance requests.. Information collected for this initiative may be stored on servers located in Canada and the United States and may be subject to Canadian and/or American laws. Questions about the collection of this personal information can be directed to the Manager Strategy & Quality Improvement, CityHousing Hamilton, City of Hamilton 905.523.8496 ext. 7411 or [email protected]