Accessibility Feedback/Complaint Form

The City of Hamilton strives to improve accessibility for our residents and visitors with disabilities. We welcome your feedback, comments, questions, complaints and suggestions about the provision of our goods, services and programs to persons with disabilities. Thank you.

Answers to fields and questions with an asterisk ( * ) are mandatory

This is a: *
For complaints/concerns, please include the location and date the incident occurred.

Your Information:

Would you like us to inform you of the outcome of your feedback? *
How would you like us to contact you? *
Special Instructions (support needed for communication, etc.) *




Personal information on this form is collected under the authority of Section 238 of the Municipal Act, 2001, S.O.2001, c.25 (as amended) and will be used to respond to the feedback provided and for reporting requirements pursuant to O/Reg. 429/07 Customer Service Standards. 

Questions about this collection should be directed to:
Human Rights, Diversity and Inclusion
120 King Street West, 9th Floor,
Hamilton, ON L8P 4V2
Tel: 905 546 2424 Ext. 8080
Fax: 905 546 2062

Community Improvement Report

Please complete this form after your event. Thank you for helping to keep Hamilton Clean and Green.

Answers to fields and questions with an asterisk ( * ) are mandatory

Contact Information
Event Type
Event Title *
Event Details
Date of Clean Up *
Start Time
End Time
Community Clean Trailer used *
Clean Up Successes
Illegal dumping reported to 905-546-CITY (2489)

Team Up to Clean Up Registration

Answers to fields and questions with an asterisk ( * ) are mandatory

Organizer's Contact Information
Event Details
Please select the Type of Event *
There will be high school students participating who wish to earn Community Involvement Activity Volunteer hours: *
Date of Clean-Up Event: *
Start time of cleanup
Area to Be Cleaned

NOTE: Participants are encouraged NOT to clean up along highways and main roads. Participants who wish to clean up near creeks, waterfalls, ponds or other bodies of water must register through the Great Canadian Shoreline Cleanup program.

Please pick up visible litter only. Large items, leaf and yard waste, or any item that can't fit in the special orange bags should be reported to 905 - 546 - CITY (2489) for appropriate disposal. 

Cleanup Supplies

For individuals or groups of less than 20 people, we provide the following per person (subject to availability): one pair of work gloves, one orange bag for litter, one clear bag for recyclable bottles and cans and one graffiti wipe if requested.

For groups of 21 to 100 people, we provide the following (subject to availability): one pair of work gloves per person, one orange litter bag per pair of people, one clear bag for recyclable bottles and cans for every four people and one pack (20) of graffiti wipes if requested.

For groups of 101 or more people: Please contact us at 905-546-CITY (2489) or clean& to make special arrangements.

Will your group be cleaning off graffiti? *
Will you supply your own gloves? *

Your supplies will be ready for pickup one week prior to your event at the location you indicated. Check the hours of operation for times.Municipal Service Centre Hours : Monday to Friday, 8:30 a.m. to 4:30 p.m. (excluding statutory holidays) Bennetto Community Centre hours : Monday to Friday 10:00am - 8:30pm, Saturdays 9:30am - 4:00pm

Disposal Options

Recycling: Please take all recyclable materials (glass/plastic bottles and cans) home with you and put them in your blue box.
Orange litter bags: For small numbers of bags of litter collected, please bring them home and put them at the curb on your regular garbage collection day. The special orange bags will be exempt from the one bag limit provided they only contain materials from your litter pickup event.
Large items: If you find large quantities of material (illegal dumping), or encounter large items, please report them to 905 546-CITY (2489).

I/We will take the bags home and put them out with my garbage *
This location must be at the roadside or accessible to a truck up


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