Closures at Municipal Facilities

Beginning January 14, the City will close a number of facilities in order to maximize the number of employees who are working remotely.
The following facilities will be closed to the public:

  • Hamilton City Hall (71 Main St W)
  • All Municipal Service Centres (Dundas, Ancaster, Flamborough, Glanbrook and Stoney Creek)
  • Animal Services counter (247 Dartnall Rd)
  • Licensing and By-Law Services counter (77 James St N)
  • POA Office

Residents are encouraged to access municipal services online or by phone. Most services are available online: or by phone 905 546 CITY (2489).

Some services will be unavailable, including marriage licenses and animal adoptions.

Residents who have already scheduled appointments to access City services in person will be contacted directly. Staff will work with residents to complete transactions virtually as much as possible.