Additional Child Care Operator Resources

Serious occurrences

All licensed child care programs are required to report all serious occurrences as defined by the Ministry of Education within 24 hours of the occurrence as outlined in the Children Care and Early Years Act (CCEYA).

Operators will report online using the Child Care Licensing Portal (One-Key Portal).

All serious occurrence reports will automatically be forwarded to the City of Hamilton child care services management once submitted to the child care licensing system.  Child care services management staff will follow up with operators as deemed necessary.

View reporting requirements Serious Occurrence Fact Sheet.

Provisional licenses

When a provisional license is issued child care operators are to notify the City of Hamilton child care services management and review the plan for compliance and City of Hamilton will assist and support development.

Average daily rates

The City of Hamilton has Funding Agreement with over 77 organizations who operate approximately 208 centre based licensed child care programs. The City conducts an annual review with these operators - part of that review is a salary survey and a per diem rate review. 

Position Description Average hourly base rate* Average hourly rate with wage subsidy**
Supervisor Holds administrative and/or teaching duties, and is the approved supervisor by the Ministry of Education (EDU). $20.34 $24.29
Registered Early Childhood Educator Meets the requirements determined by the College of Early Childhood Educators and is registered as such with the College. $16.38 $19.61
Other classroom staff Holds classroom duties, but is not a registered ECE. $14.88 $17.59

*Base Rate: The hourly rate a child care organization pays to an employee without subsidies or benefits included.
**This includes General Operating Funding to Support Wages and Memorandum of Settlement (MOS) Pay Equity.
It does not include the new provincial wage enhancement grant. Information collected in March 2018.

Age group Average market rate* Average municipal rate*
Infant full day $63.96 $60.92
Toddler full day $50.05 $47.84
Preschool full day $43.21 $40.77
Kindergarten full day $40.21 $39.26
Kindergarten before and after school $23.34 $22.36
School age before and after school $20.36 $19.95
School age full day $38.96 $37.81
*Information collected as of 2017

Community Resources

Local Networks & Organizations

Key information

Program & Curriculum Supports

Professional Learning for Child Care Operators
Professional Learning in the child care sector are coordinated and facilitated by Affiliated Services for Children & Youth (ASCY). To learn more about Professional Learning opportunities visit ASCY Professional Learning Calendar.

Public Health Resources
Learn more about the resources and workshops offered:

Upcoming Workshops

Supporting a Healthy Eating Environment in Child Care Settings

Date: Wednesday March 27, 2019
Time: 6 to 8 pm
Location: 526 Upper Paradise Rd, Hamilton
Cost: $10.00 Members / $20.00 Non-members
To register: Register online or email or call 905-574-6876 Ext. 222

At this interactive workshop for ECEs, supervisors, cooks and other child care staff, participants will:

  • Get tips on how to help children learn to enjoy a variety of foods
  • Find out how to avoid mealtime battles
  • Discover how the child care setting can promote healthy eating
  • Learn about tools to help parents determine their child’s nutrition risk
  • Pick up helpful resources

Facilitated by Public Health Dietitians

Paint Your Plate…with vegetables and fruit

Date: Tuesday April 30th, 2019
Time: 6 to 8 pm
Location: 526 Upper Paradise Rd, Hamilton
Cost: $10.00 Members / $20.00 Non-members
To register: Register online or email or call 905-574-6876 Ext. 222

At this interactive workshop, participants will become familiar with the newPaint Your Plate Toolkit for Ontario Child Care Providers. Based on simple, positive concepts designed to promote the consumption of vegetables and fruit of many colours, flavours, and textures, participants will learn quick activities that help children explore and learn about vegetables and fruit and making healthy food choices. Lots of child-friendly recipes are included in this toolkit, along with resources to support and engage families.

Facilitated by Public Health Dietitians


Starting a licensed child care program

To learn about how to set up a licensed child care program in Ontario visit the Ministry of Education website to learn more about licensing requirements.

Login or register for Ontario’s Child Care Portal and Child Care Licensing System using the ONe-key login page to submit an application for a license.

To find out more information about child care services in Hamilton contact Alexandra Madjercic, Supervisor of Child Care System Support at phone 905-546-2424 Ext. 3091 or email to discuss a needs assessment.

Once your program has been licensed you may be interested in applying for a Funding Agreement with the City of Hamilton.  Funding agreements enable your program to provide child care to families receiving fee subsidy and entitle your program to apply for various funding opportunities. Please note the City is not entering into new funding agreements.

Learn more about how to apply for a funding agreement.