Family looking at a new house

Service at a Glance

As a landlord what City by-laws do I need to adhere to?

Landlords have minimum requirements to meet in terms of heat, smoke alarms and vital services for their rental buildings.

Can residents smoke in apartment buildings?

The Smoke-Free Ontario Act prohibits smoking in common areas of apartment buildings, condominiums and college and university residences.  Smoking is prohibited in the following areas in shared housing:

  • Elevators
  • Stairwells
  • Hallways
  • Parking garage
  • Laundry facilities
  • Lobby
  • Exercise facilities
  • Party or entertainment rooms
What is the Rent Supplement Program?

A rent supplement is a housing subsidy provided by the City to bridge the gap between the full market rent for a rental unit and the amount of rent a household can pay based on its income. 

To participate in the program, a private landlord enters into an agreement with the City for a specific number of rental units in their building.