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Potential Postal Disruption

In the event of a postal disruption at Canada Post that may begin on or after October 22, 2018, we ask that citizens please make alternative arrangements to ensure the timely receipt of their payment to the City.

The following payment options are available:

  • In person by visiting 110 King Street West, 2nd Floor, Hamilton, ON L8P 4S6. Please make cheques or money orders payable to the City of Hamilton.
  • For Food Safety Courses and Inspections visit the Municipal Service Centres

Please note that late payment fees will not be waived in the event that the payment is not received on or before payment due date.

Mail addressed to Public Health Services can also be dropped off in-person by visiting 110 King Street West, 2nd Floor, Hamilton, ON L8P 4S6.

If you have any concerns, please contact us by email at publichealth@hamilton.ca

Service at a Glance

Alcohol and Drugs

Alcohol and drugs can become a problem when using them gets in the way of how you are feeling, your health, work, school and other activities, your ability to cope and relationships with your family and loved ones. The City of Hamilton provides information on the following topics:

  • Opioids
  • Alcohol & Youth
  • Cannabis
Learn more about alcohol & drug information
When does the City issue a Heat Alert?

The City of Hamilton’s Heat Alert and Response System includes seasonal monitoring and three response stages. From May to September, we monitor weather forecasts, including the humidex for conditions that can increase health risks. 

When a forecast indicates a humidex at or above 40 C, we issue a heat alert. 

Find out where to go to keep cool during a Heat Alert
What parenting resources does the City of Hamilton provide?

The City provides information and resources to help you with parenting including

  • Car seats
  • Booster seats
  • Growth and development
  • Children’s behaviour
  • Bullying
  • Safety
  • Healthy Eating
Read more about parenting
Tobacco, Cannabis, Hookah and E-cigarettes

All smoke is harmful, whether it comes from tobacco, cannabis (marijuana) or from a hookah pipe (waterpipe); smoke is smoke.

  • Tobacco
  • Cannabis
  • Hookah
  • E-cigarettes 

Learn about the dangers of smoking and second-hand smoke and the resources available to help you quit.

Learn more about the effects of smoking and what you can do to stop
Should my child be in a car seat or booster seat?

In Ontario, children weighing less than 18 kg (40 pounds) must use a car seat while travelling in a vehicle.

  • If your child weighs less than 9 kg (20 pounds), they must use a rear-facing car seat while travelling in a vehicle
  • If your child weighs more than 9 kg (20 pounds), they can use a forward-facing car seat while travelling in a vehicle

In Ontario, your child can use a booster seat if he weighs over 18 kg (40 pounds). Your child must use a booster seat until he is at least:

  • 46 kg (80 pounds) or
  • 145 cm (4 feet 9 inches) or
  • Eight years old

Keep your child in their car seat or booster seat until they reach the maximum height or weight limit.

Read about car seats and booster seats
Where can I get birth control?

Here are some places where you can get birth control in Hamilton:

  • Low-cost birth control is available at Sexual Health Clinics based on medical eligibility
  • Your doctor
  • Local walk-in clinic
Read more about birth control