Please be advised the City’s phone numbers are experiencing a partial service interruption.
The City Customer Contact Centre (905-546-2489) and 905-546-2424 are fully operational but are experiencing a large number of calls, we appreciate your patience.
There is no estimated time of resolution, however, City IT staff are working to resolve the issue and restore full service.
Phone numbers being redirected and operating:
- Parking Authority
- Ontario Works (intake)
- Golf Courses
- Hamilton Water
Phone numbers that are out of service at this time (redirects to 905-546-2489 being put in place where possible):
- Building Services
- Provincial Offenses Office
- HSR Information Line
- Animal Control
- Property Standards (bylaw)
- IT Service Desk (internal use only)
- Facilities (internal use only)