City Manager's Office Services

Hamilton Reopens - A roadmap to our new realityThe City has used a risk-based approach to guide the decisions on the safe reopening of municipal facilities and restart of City services and programs. Each service was assessed individually to determine the type of interaction required to deliver it, and potential modifications that could be made to make the service safer.

City Service Initial Response to COVID-19 Phase One: The Early Stages Phase Two: Gradual Recovery Phase Three: Our New Reality
Audit Services PROCEEDING – NEW MODEL
  • All staff working from home
  • Operations continuing under enhanced health and safety guidelines.
PROCEEDING – NEW MODEL
  • All staff working from home
  • Operations continuing under enhanced health and safety guidelines.
PROCEEDING – NEW MODEL
  • Some staff working from home
  • Operations continuing under enhanced health and safety guidelines.
PROCEEDING – NEW MODEL
  • Some staff working from home
  • Operations continuing under enhanced health and safety guidelines.
Digital Transformation & Smart City PROCEEDING – NEW MODEL
  • All staff working from home
  • Operations continuing under enhanced health and safety guidelines.
PROCEEDING – NEW MODEL
  • All staff working from home
  • Operations continuing under enhanced health and safety guidelines.
PROCEEDING – NEW MODEL
  • Some staff working from home
  • Operations continuing under enhanced health and safety guidelines.
PROCEEDING – NEW MODEL
  • Some staff working from home
  • Operations continuing under enhanced health and safety guidelines.
Organizational Oversight PROCEEDING – NEW MODEL
  • Operations continuing under enhanced health and safety guidelines.
PROCEEDING – NEW MODEL
  • Operations continuing under enhanced health and safety guidelines.
PROCEEDING – NEW MODEL
  • Operations continuing under enhanced health and safety guidelines.
PROCEEDING – NEW MODEL
  • Operations continuing under enhanced health and safety guidelines.
Human Resources MODIFIED
  • Hiring for essential services and critical support continue virtually. Non-essential hiring deferred.
  • All staff working from home
MODIFIED
  • Hiring for essential services and critical support continue virtually. Non-essential hiring deferred.
  • All staff working from home
MODIFIED
  • Hiring for essential services and critical support continue virtually. Non-essential hiring deferred.
  • Some staff working from home
MODIFIED
  • Hiring for all positions will continue virtually.
  • Some staff working from home.
City Enrichment Fund PROCEEDING – NEW MODEL
  • All staff working from home
  • Operations continuing under enhanced health and safety guidelines.
PROCEEDING – NEW MODEL
  • All staff working from home
  • Operations continuing under enhanced health and safety guidelines.
PROCEEDING – NEW MODEL
  • Some staff working from home
  • Operations continuing under enhanced health and safety guidelines.
PROCEEDING – NEW MODEL
  • Some staff working from home
  • Operations continuing under enhanced health and safety guidelines.
Strategic Communications PROCEEDING – NEW MODEL
  • All staff working from home
  • Operations continuing under enhanced health and safety guidelines.
PROCEEDING – NEW MODEL
  • All staff working from home
  • Operations continuing under enhanced health and safety guidelines.
PROCEEDING – NEW MODEL
  • Some staff working from home
  • Operations continuing under enhanced health and safety guidelines.
PROCEEDING – NEW MODEL
  • Some staff working from home
  • Operations continuing under enhanced health and safety guidelines.
Strategic Partnerships & Revenue Generation PROCEEDING – NO CHANGE
  • Staff previously working from home
PROCEEDING – NO CHANGE
  • Staff previously working from home
PROCEEDING – NO CHANGE
  • Staff previously working from home
PROCEEDING – NO CHANGE
  • Staff previously working from home
Strategy and Performance Excellence PROCEEDING – NEW MODEL
  • All staff working from home
  • Operations continuing under enhanced health and safety guidelines.
PROCEEDING – NEW MODEL
  • All staff working from home
  • Operations continuing under enhanced health and safety guidelines.
PROCEEDING – NEW MODEL
  • Some staff working from home
  • Operations continuing under enhanced health and safety guidelines.
PROCEEDING – NEW MODEL
  • Some staff working from home
  • Operations continuing under enhanced health and safety guidelines.