Planning & Economic Development Services

Hamilton Reopens - A roadmap to our new realityThe City has used a risk-based approach to guide the decisions on the safe reopening of municipal facilities and restart of City services and programs. Each service was assessed individually to determine the type of interaction required to deliver it, and potential modifications that could be made to make the service safer.

City Service

Initial Response to COVID-19 Phase One: The Early Stages Phase Two: Gradual Recovery Phase Three: Our New Reality
Building Inspections MODIFIED
  • Continued response to inspection requests with limited interior inspections.
MODIFIED
  • Continued response to inspection requests with limited interior inspections.
PROCEEDING – NEW MODEL
  • Operations continuing under enhanced health and safety guidelines.
PROCEEDING – NEW MODEL
  • Operations continuing under enhanced health and safety guidelines.
Building Permits and Zoning By-Law Review MODIFIED MODIFIED MODIFIED
  • Public counter closed.
  • Permit applications can be submitted and picked up at City Hall first floor counter. Consultations with staff must be conducted virtually.
PROCEEDING – NEW MODEL
  • Public counter open.
  • Some staff working from home.
  • Operations continuing under enhanced health and safety guidelines.

 

Business Development MODIFIED
  • Public counter closed.
MODIFIED
  • Public counter closed.
MODIFIED
  • Public counter closed.
PROCEEDING – NEW MODEL
  • Public counter open.
  • Some staff working from home.
  • Operations continuing under enhanced health and safety guidelines.
Real Property Management PROCEEDING – NEW MODEL
  • Staff working from home.
  • Operations continuing under enhanced health and safety guidelines.
PROCEEDING – NEW MODEL
  • Staff working from home.
  • Operations continuing under enhanced health and safety guidelines.
PROCEEDING – NEW MODEL
  • Staff working from home.
  • Operations continuing under enhanced health and safety guidelines.
PROCEEDING – NEW MODEL
  • Some staff working from home.
  • Operations continuing under enhanced health and safety guidelines
Urban Renewal MODIFIED
  • No client meetings available.
MODIFIED
  • No client meetings available.
PROCEEDING – NEW MODEL
  • Client meetings available where critical to maintain business operations, under enhanced health and safety guidelines.
PROCEEDING – NEW MODEL
  • Some staff working from home.
  • Operations continuing under enhanced health and safety guidelines.
Development Approvals MODIFIED MODIFIED MODIFIED
  • Public counter closed.
  • Development applications can be submitted by courier or through CityShare.
  • Development applications can be submitted and picked up at City Hall first floor counter.
  • Consultations with staff must be conducted virtually.
PROCEEDING – NEW MODEL
  • Public counter open.
  • Some staff working from home.
  • Operations continuing under enhanced health and safety guidelines.
Growth Management MODIFIED MODIFIED MODIFIED
  • Public counter closed.
  • Development applications can be submitted by courier or through CityShare.
  • Development applications can be submitted and picked up at City Hall first floor counter.
  • Consultations with staff must be conducted virtually.
PROCEEDING – NEW MODEL
  • Public counter open.
  • Some staff working from home
  • Operations continuing under enhanced health and safety guidelines.
Animal Services MODIFIED
  • Public counter closed.
  • No adoptions and no animal intakes.
MODIFIED
  • Public counter closed.
  • No adoptions and no animal intakes.
PROCEEDING – NEW MODEL
  • Public counter reopens.
  • Resume animal adoptions virtually along with animal intake.
  • Some staff working from home
  • Operations continuing under enhanced health and safety guidelines.
PROCEEDING – NEW MODEL
  • Resume animal adoptions virtually along with animal intake.
  • Some staff working from home
  • Operations continuing under enhanced health and safety guidelines.
Business Licensing MODIFIED
  • Public counter closed.
  • Focus shifted to enforcing COVID-19 regulations.
MODIFIED
  • Public counter closed.
  • Focus shifted to regular inspections and enforcing COVID-19 regulations.
MODIFIED
  • Public counter open at 77 James St. Suite 250 only. Other counters closed.
  • Resuming normal duties and continuing to enforce COVID-19 regulations.
PROCEEDING – NEW MODEL
  • Public counter open.
  • Some office staff working from home.
  • Operations continuing under enhanced health and safety guidelines.
By-law Enforcement MODIFIED
  • Focus shifted to enforcing COVID-19 regulations.
MODIFIED
  • Focus shifted to enforcing COVID-19 regulations.
PROCEEDING – NEW MODEL
  • Resuming regular inspections and continuing to enforce COVID-19 regulations.
  • Operations continuing under enhanced health and safety guidelines.
PROCEEDING – NEW MODEL
  • Operations continuing under enhanced health and safety guidelines.
Land Use Planning MODIFIED
  • No community meetings or stakeholder engagement activities.
MODIFIED
  • No community meetings or stakeholder engagement activities.
MODIFIED
  • Some community meetings.
  • Limited opportunities for client meetings where critical to maintaining business operations.
  • Virtual and electronic stakeholder engagement activities.
PROCEEDING – NEW MODEL
  • Some staff working from home.
  • Operations continuing under enhanced health and safety guidelines.
Cultural Development MODIFIED
  • Public counter closed.
  • No film permits issued.
MODIFIED
  • Public counter closed.
  • No film permits issued.
MODIFIED
  • Public counter closed.
  • Start accepting film permits
PROCEEDING – NEW MODEL
  • Public counter reopens.
  • Some staff working from home.
  • Operations continuing under enhanced health and safety guidelines.
Heritage Resource Management CANCELLED
  • Facilities closed
  • Programs cancelled
CANCELLED
  • Facilities closed
  • Programs cancelled
MODIFIED
  • Some facilities reopen.
  • Modified program delivery.
PROCEEDING – NEW MODEL
  • Facilities reopen.
  • Modified program delivery.
  • Limited groups and tours.
  • Some staff working from home.
  • Operations continuing under enhanced health and safety guidelines.
Tourism Development MODIFIED
  • Visitor centre closed.
  • No new event bookings.
MODIFIED
  • Visitor centre closed.
  • No new event bookings.
MODIFIED
  • Visitor centre closed.
  • Some event bookings.
PROCEEDING – NEW MODEL
  • Visitor centre open.
  • Event bookings resume.
  • Some staff working from home.
  • Operations continuing under enhanced health and safety guidelines.
Parking Operations and Enforcement MODIFIED
  • Public counter closed.
  • No enforcement of meters/lots and other non-safety related parking regulations.
  • No in person permit renewals or reviews of parking violations.
  • Limited maintenance and collections.
MODIFIED
  • Public counter closed.
  • Modified enforcement of meters/lots and other parking regulations.
  • Monthly permit renewals by phone or mail.
  • Email and phone review of parking violations.
  • Maintenance and collections resume.
PROCEEDING – NEW MODEL
  • Public counter reopens.
  • Regular enforcement resumes.
  • In-person reviews of parking violations resume.
  • Parking reviews resume.
  • Some office staff working from home.
  • Operations continuing under enhanced health and safety guidelines.
PROCEEDING – NEW MODEL
  • Public counter reopens.
  • Regular enforcement resumes.
  • In-person reviews of parking violations resume.
  • Parking reviews resume.
  • Some office staff working from home.
  • Operations continuing under enhanced health and safety guidelines.
School Crossing Guards CANCELLED CANCELLED CANCELLED PROCEEDING – NEW MODEL
  • Dependent on decisions from the Province of Ontario related to reopening of schools.
  • Operations continuing under enhanced health and safety guidelines.
Transportation Planning MODIFIED
  • No public engagement events.
MODIFIED
  • No public engagement events.
MODIFIED
  • Some public engagement events, virtual engagement.
PROCEEDING – NEW MODEL
  • Some public engagement events, virtual engagement.
  • Some staff working from home.
  • Operations continuing under enhanced health and safety guidelines.