Reopening City Hall

Hamilton Reopens - Phase Two: Gradual RecoveryAs Hamilton’s municipal hub, City Hall will be one of the first municipal buildings to reopen to the public. Beginning the week of July 20, 2020, the first two floors of City Hall will reopen to members of City Council, their staff, and City staff who have been approved to return to work.

Members of the public will also be welcome to come to City Hall to access the in-person services that will be available at the public service counters on the first floor, or to visit the Mayor’s Office or a Councillor’s office on the second floor. City Hall will look a little different than it did prior to the COVID-19 pandemic. In order to follow the established health and safety guidelines and adhere to advice from our provincial and local medical officers of health, those visiting or working at City Hall will notice a number of changes.

Generally, the changes are focused on six areas:

COVID cleaning, spray bottle


 Extra cleaning and disinfecting in all common areas 
 Washrooms cleaned twice daily

Physical Distancing

 Floor markings
 Signage
 Plexiglass shields
 Employees continuing to work from home where possible
 Access restricted to certain entrances
 Opportunities to continue accessing services virtually

Stop the Spread

 Providing hand sanitizer
 Hand washing reminders
 Discouraging face-to-face meetings
 Discouraging sharing of equipment


Health Screening

 Active health screening of City Council members, their staff, City employees and scheduled visitors
 Passive health screening for all drop-in visitors


 In places or situations where physical distancing can’t be maintained, we’re providing the appropriate personal protective equipment for employees


Regular updates and information about the COVID-19 situation in Hamilton
 Posting information about physical distancing, good hand hygiene, health screening and more