Read more about what's open and what's closed Victoria Day Weekend...
Please be advised that the Child Care Fee Subsidy office remains closed to the public at this time.
Please visit our Apply for Financial Support for Child Care page and follow the instructions to submit any required documentation to apply for the subsidy. General inquiries can be made by calling 905-546-4870 or emailing [email protected].
Financial support is available to eligible families who live in Hamilton and have child care costs for children ages 0 to 12 years. You can complete the Child Care Subsidy Calculator to confirm if you're eligible to apply.
Families can apply for child care subsidy using the online application form. Visit Apply for Financial Support for Child Care to review and complete the application process.
Your file will need to be updated on an annual basis. This can be done in person or by submitting the required paperwork. You will receive a letter requesting documentation to verify your continued eligibility prior to your subsidy expiring. Your Placement Authorization form will confirm the expiry date. Should you or your Subsidy Eligibility worker choose to complete the annual review in person an appointment will be scheduled with you.
Changes in your situation
If at any time your situation changes, such as moving to a new address, change in marital status or family composition, a significant change in income and/or your reason for receiving child care subsidy changes you must contact your Subsidy Eligibility worker within 48 hours. Depending on the changes, you may require a re-assessment.
A family is no longer eligible when any of the following occur:
Failure to report these changes may result in payments owing to the City of Hamilton.
If prior to your annual review you experience a significant change in your income (reduction of 20% or more to your annual income) you may qualify for a reduction in your monthly contribution towards child care. Contact your Subsidy Eligibility worker for further details.
Child care subsidy may continue until the beginning of a maternity/parental leave. If medical complications arise and your leave begins early, medical documentation is required. Prior approval is required from your Subsidy Eligibility worker if your child is to remain in subsidized care.
Once your baby is born, your file will be placed on a Break in Service. A Break in Service permits you to keep your eligibility for child care subsidy while not actively receiving it. Reinstatement must be approved by the Subsidy Eligibility worker. Contact your worker three months prior to when you need the subsidy to resume. Should you fail to contact your Subsidy Eligibility worker within 18 months of the start of your Break in Service your file will be terminated.
You may qualify for a period of 3 months of continued child care subsidy to secure employment. You must seek approval from your Subsidy Eligibility worker to review your eligibility for a looking for work term. A looking for work term is available only once in a 12 month period and for a maximum of 3 months.
You must provide your current child care provider with a minimum of 2 weeks notice. It is your responsibility to inform your Subsidy Eligibility worker of any changes to you child care arrangements.
Your child is permitted to be absent from a centre due to illness, vacation and unexpected absences up to a maximum allowable limit. You are responsible for fees incurred beyond these limits. It is your responsibility to inform the child care centre of all absences. Your child care subsidy may be terminated if your child fails to attend on a regular basis.
If your child is absent for 5 consecutive days in a month or if you have concerns about your child’s attendance contact your Subsidy Eligibility worker.
If you have extenuating circumstances that have led to absences submit a Request Increase to Sick/Absent Days Form (PDF, 176 KB) for consideration prior to exhausting your allowable absences limits. Supporting documentation may be required.
Phone: 905-546-4870
Fax: 905-546-3064
Email: [email protected]
Hours of Operation:
Monday to Friday
8:30 am to 4:30 pm
Physical Address
Child Care Subsidy
Lister Block Building
28 James Street North, 6th Floor
Hamilton, Ontario L8R 2K1
Mailing Address
City of Hamilton
Healthy and Safe Communities
Child Care Subsidy
Lister Block Building, 6th Floor
P.O. Box 2040
Hamilton, Ontario L8P 4Y5
