Support Programs

Weather Alert
February 10, 2016 - 4:20pm

The Medical Officer of Health for the City of Hamilton is issuing a Cold Weather Alert effective overnight into the early morning of February 11, 2016

HAMILTON ON – February 10, 2016 - The Medical Officer of Health for the City of Hamilton is issuing a Cold Weather Alert effective overnight into the early morning of February 11, 2016.  A Cold Alert is issued when current or anticipated weather conditions are at or below minus 15 degrees Celsius or minus 20 with wind chill.  

This alert will remain in effect until a cancellation notice is issued.

The City of Hamilton has notified community agencies who work with vulnerable and homeless people. Each of those agencies, including Salvation Army, will implement their policies and procedures with regards to cold weather. The City of Hamilton Recreation Centres are available during regular hours for those who need to keep warm and the MacNab Transit Terminal will stay open until HSR service ends.

Members of the public can report the location of a person in need of shelter to the Salvation Army at 905-527-1444 Ext. 0. 

For more information visit www.hamilton.ca/cold.

Holiday Closures
February 11, 2016 - 9:41am

Family Day Monday, February 15 - What's Open & What's Closed

All City of Hamilton administrative offices will be closed on Family Day, Monday, February 15

  • For emergencies involving roads, water mains, sewer systems, public health and safety issues, please call 905-546-2489.

Green Cart, Recycling and Garbage Collection

  • There will be no green cart, blue box, bulk waste, yard waste, or garbage pick-up on Monday, February 15.
  • Your pick-up will be one day later if it falls on or after the holiday.
  • Waste must be at the curb by 7 am.

To view your collection schedule, visit www.hamilton.ca/waste.
Community Recycling Centres and Transfer Stations will be closed on Monday, February 15.

HSR Bus Schedules

  • The HSR will be operating on a Sunday/Holiday schedule on Monday, February 15.
  • Call HSR information at 905-527-4441 for more details.

ATS-DARTS

  • DARTS will be operating holiday service hours on Monday, February 15.
  • All subscription trips on DARTS, with the exception of dialysis, are cancelled for Monday, February 15.
  • If passengers need to travel on this day, they must make an advance reservation to do so.

ATS customer service will be closed on Monday, February 15.

Recreation

Hamilton Civic Museums

  • Dundurn National Historic Site, Whitehern Historic House & Garden, Battlefield House Museum & Park, Hamilton Museum of Steam & Technology will all be open on Family Day from 12 noon to 4 pm.  
  • The Children’s Museum will also be open from 11 am to 4 pm.
  • Hamilton Civic Museums will present special Family Day programming.
  • Fieldcote Memorial Park & Museum and Griffin House will be closed.

Tourism Hamilton Visitor Information Centre

Hamilton Farmers' Market

The Farmers' Market hours are as follows:

  • Saturday, February 13 - 7 am to 5 pm
  • Sunday, February 14 - Closed
  • Monday, February 15 - Closed
  • Tuesday, February 16 - 8 am to 6 pm

Hamilton Public Library

  • All Hamilton Public Library locations, except Central Library and Turner Park Branch, will be closed on Monday, February 15 for the Family Day holiday.
  • Central Library and Turner Park Branch will be open from 1 to 5 pm, offering regular library services plus a range of family-friendly programs.
  • Regular hours will resume on Tuesday, February 16 for all library locations. Please visit www.hpl.ca for more information.

Public Health Services

For Public Health matters concerning:

  • Reports of suspected reportable diseases and food poisoning, call 905-546-2063
  • Reports of environmental spills, fires or other events that may be a health hazard or safety issue, call 905-546-2489
  • Reports of rabies animal exposures, call 905-546-2489
  • Safe Water Program issues that may be a health hazard, call 905-546-2489 or visit www.hamilton.ca/safewater

Ontario Works

  • All Ontario Works offices will be closed on Monday, February 15, and will reopen Tuesday, February 16 at 8:30 am.
  • The Employment Resource Centre located at 181 Main St. West (Career Development Centre) will be closed on Monday, February 15. It will be open to assist you with any employment service needs on Tuesday, February 16 at 8:30 am.

Animal Services

  • The Animal Services Shelter will be closed on Sunday, February 14 and Monday, February 15.
  • For 24-hour Animal Services emergency issues, please call: 905-574-3433 or visit www.hamilton.ca/animalservices

Property Tax Payments

  • During the holiday, you may submit your property tax payment into a drop box at the rear doors of City Hall, 71 Main Street West or at one of our Municipal Service Centres.
  • All Municipal Service Centres will be closed on Monday, February 15, and will reopen on Tuesday, February 16. Please note that the deadline for the first installment of the 2016 interim tax bills, for those not paying through a monthly pre-authorized payment plan or through their mortgage company, is on February 29, 2016.

Municipal Service Centre locations:

Payments may also be made anytime by mail to:

The City of Hamilton
c/o Tax Department
71 Main Street West
Hamilton, Ontario, L8P 4Y5

Parking Tickets

Payment of parking violations can be made by mail to the pre-printed address indicated on the parking tag or dropped off into the drop box at the nearest Municipal Service Centre or Taxation Division (noted above). The Hamilton Municipal Parking System office at 80 Main St. West, at Summers Lane, also accepts payments for parking violations at its drop box.

Traffic Violations

Service at a Glance

Special Supports Program

The Special Supports Program provides a wide range of health related benefits to City residents living independently in the community to improve their quality of life, health, wellness, safety and self-sufficiency.

Health related benefits include but are not limited to:

  • Bathroom assistive devices such as grab bars, commodes etc.
  • Diabetic supplies
  • Hearing aids and batteries
  • Custom foot orthotics and orthopedic footwear
  • Hospital bed and mattress
  • Surgical, incontinent and ostomy supplies
  • Wheelchair batteries and repairs
  • Medical taxi transportation
  • Eye glasses
  • Adult day programs user fee
  • Personal emergency response
  • Other services and special items
Do I qualify for an Affordable Transit Pass?

The Affordable Transit Pass helps employed City of Hamilton residents living with a low income purchase an adult monthly bus pass for half price.

You must meet all of the following criteria:

  • Live in the City of Hamilton
  • Be currently working in a full time, part time or casual position
  • Be between the ages of 18 to 64 years
  • Receive assistance from Ontario Works, the Ontario Disability Support Program or your family income falls below the Low-Income cut-off
I can't afford to see a Dentist

Dental services are available to those receiving:

  • Ontario Works
  • Ontario Disability Support Program
  • Assistance for Children with Severe Disabilities
  • Low income seniors and their families
Helping Hands

Helping Hands provides home support to eligible low income senior citizens and the disabled. Services include house cleaning, rug shampooing, window cleaning, laundry, air conditioner installation, spring and fall yard clean-up, lawn and yard maintenance, snow shovelling and packing.

Funerals, Burials & Cremations

The City of Hamilton provides financial assistance on behalf of deceased Hamilton residents who do not have sufficient funds in their estate to fully cover the cost of a basic funeral, burial and/or cremation.

Ontario Renovates Program for Homeowners

The Homeowner Ontario Renovates offers financial assistance to low-income households who own and occupy substandard housing to enable them to repair their dwellings to a minimum level of health and safety.