Support Programs

Holiday Closures
October 8, 2015 - 9:59am

Thanksgiving October 12, 2015 - What's Open and What's Closed?

All City of Hamilton administrative offices will be closed on Thanksgiving, Monday, October 12, 2015

For emergencies involving roads, water mains, sewer systems, public health and safety issues, please call 905-546-2489.

Green Cart, Recycling and Garbage Collection

  • There will be no green bin, blue box, bulk waste, yard waste, or garbage pick-up on Monday, October 12.
  • Pick up will be one day later than your regularly scheduled collection day.
  • Waste must be at the curb by 7 am.

To view your collection schedule, visit
Community Recycling Centres and Transfer Stations will be closed on Monday, October 12.

HSR Bus Schedules

  • The HSR will be operating on a Sunday/ Holiday Schedule on Monday, October 12.
  • Call HSR information at 905-527-4441 for more details.


  • DARTS will be operating holiday service hours on Monday, October 12. All subscription trips on DARTS, with the exception of dialysis, are cancelled for Monday, October 12. If passengers need to travel on this day, they must make an advance reservation to do so.
  • ATS customer service will be closed on Monday, October 12.


  • All recreation/ aquatic centres, arenas and seniors centres will be closed on Monday, October 12.

Hamilton Civic Museums

  • Dundurn National Historic Site, Whitehern Historic House & Garden, Battlefield House Museum & Park, Hamilton Museum of Steam & Technology, The Hamilton Military Museum, Fieldcote Museum and Griffin House will be closed, Monday, October 12.
  • The Hamilton Children’s Museum reamins temporarily closed for renovations.

For more information about Civic Museums, please visit

Tourism Hamilton Visitor Information Centre

Tourism Hamilton Visitor Information Centre (Lister Building, 28 James St. N.) will be is open from 11 am to 3 pm on Monday, October 12.

Hamilton Farmer’s Market Hours

  • Sunday, October 11 - Closed
  • Monday, October 12 - Closed
  • Tuesday, October 13 - 8 am to 6 pm
  • Wednesday, October 14 - Closed
  • Thursday, October 15 - 8 am to 6 pm
  • Friday, October 16 - 8 am to 6 pm
  • Saturday, October 17 - 7 am to 5 pm

Hamilton Public Library

  • All branches of the Hamilton Public Library will be closed for Thanksgiving on Sunday, October 11 and Monday, October 12.
  • For more information on library hours, please visit:

Public Health Services

For Public Health matters concerning:

  • Reports of suspected reportable diseases and food poisoning, call 905-546-2063
  • Reports of environmental spills, fires or other events that may be a health hazard or safety issue, call 905-546-2489
  • Reports of rabies animal exposures, call 905-546-3500
  • Safe Water Program issues that may be a health hazard, call 905-546-2489 or visit

Ontario Works

  • All Ontario Works offices will be closed on Monday, October 12, and will reopen Tuesday, October 13 at 8:30 am.
  • The Employment Resource Centre located at 181 Main St. W (Career Development Centre) will be closed on Monday, October 12. It will be open to assist you with any employment service needs on Tuesday, October 13 at 8:30 am.

Animal Services

  • The Animal Services Shelter will be closed on Monday, October 12.
  • For 24-hour Animal Services emergency issues, please call: 905-574-3433.

Property Tax Payments

  • During the holiday, you may submit your property tax payment into a drop box at the rear doors of City Hall, 71 Main Street West or at one of our Municipal Service Centres.
  • All Municipal Service Centres will be closed on Monday, October 12, and will reopen on Tuesday, October 13.

The locations are:

  • Ancaster: 300 Wilson Street East (map)
  • Dundas: 60 Main St. (map)
  • Flamborough: 7 Innovation Drive, First floor (map) New - temporary location
  • Glanbrook: 4280 Binbrook Rd. (map)
  • Stoney Creek: 777 Hwy. 8 (map)

Payments may also be made anytime by mail to:

The City of Hamilton
c/o Tax Department
71 Main Street West
Hamilton, Ontario, L8P 4Y5

Parking Violations

Online payments can be made at:

Payment of Parking Violations can be made by mail to the pre-printed address indicated on the parking tag or dropped off into the drop box at the nearest Municipal Service Centre (see addresses above) or Taxation Division (noted above). The Hamilton Municipal Parking System office at 80 Main St. West, at Summers Lane, also accepts payments for parking violations at its drop box.

Traffic Violations

Online payments can be made anytime at:

The Provincial Offences Administration Office at 45 Main St. East, 4th Floor, Suite 408 (John Sopinka) Court House will be closed on Monday, October 12.

Service at a Glance

Special Supports Program

The Special Supports Program provides a wide range of health related benefits to City residents living independently in the community to improve their quality of life, health, wellness, safety and self-sufficiency.

Health related benefits include but are not limited to:

  • Bathroom assistive devices such as grab bars, commodes etc.
  • Diabetic supplies
  • Hearing aids and batteries
  • Custom foot orthotics and orthopedic footwear
  • Hospital bed and mattress
  • Surgical, incontinent and ostomy supplies
  • Wheelchair batteries and repairs
  • Medical taxi transportation
  • Eye glasses
  • Adult day programs user fee
  • Personal emergency response
  • Other services and special items
Do I qualify for an Affordable Transit Pass?

The Affordable Transit Pass helps employed City of Hamilton residents living with a low income purchase an adult monthly bus pass for half price.

You must meet all of the following criteria:

  • Live in the City of Hamilton
  • Be currently working in a full time, part time or casual position
  • Be between the ages of 18 to 64 years
  • Receive assistance from Ontario Works, the Ontario Disability Support Program or your family income falls below the Low-Income cut-off
I can't afford to see a Dentist

Dental services are available to those receiving:

  • Ontario Works
  • Ontario Disability Support Program
  • Assistance for Children with Severe Disabilities
  • Low income seniors and their families
Helping Hands

Helping Hands provides home support to eligible low income senior citizens and the disabled. Services include house cleaning, rug shampooing, window cleaning, laundry, air conditioner installation, spring and fall yard clean-up, lawn and yard maintenance, snow shoveling and packing.

Funerals, Burials & Cremations

The City of Hamilton provides financial assistance on behalf of deceased Hamilton residents who do not have sufficient funds in their estate to fully cover the cost of a basic funeral, burial and/or cremation.

Ontario Renovates Program for Homeowners

The Homeowner Ontario Renovates offers financial assistance to low-income households who own and occupy substandard housing to enable them to repair their dwellings to a minimum level of health and safety.