Dental & Denture Services

Mandatory and discretionary dental services are available to those receiving Ontario Works, Ontario Disability Support Program, Assistance for Children with Severe Disabilities, low income and their families.

Ontario Disability Support Program (ODSP) Adult and Spouse (18 years and older)

Ontario Disability Support Program (ODSP) Children and Assistance for Children with Severe Disability (ACSD) 

Who can apply?

  • Starting in January 2016, children 17 and under are automatically enrolled and will receive dental benefits from Healthy Smiles Ontario when they or their family receive ODSP and ACSD.
  • Children 17 and under will receive a Healthy Smiles Ontario dental card and information about the program in the mail before January 2016.
  • If you have questions contact Hamilton Public Health at 905-546-2424 Ext.4725

For more information on this program visit Healthy Smiles Ontario 

ServiceOntario INFO line:
Toll-free:1-844-296-6306
TTY toll-free:  1-800-387-5559 or
TTY Toronto only:  461-327-4282

Dental providers can access further operational information including the new Healthy Smiles Ontario Schedule of Dental Services and Fees 

For ODSP Dependent Adults 18 year of age and older:

  • ODSP dependent adults are not covered under the “ODSP dental card”
  • ODSP dependent adults are to call Special Supports at 905-546-2590.
  • Please refer to the Low Income Seniors and ODSP Dependent Adult section below.

Ontario Works Children's Dental

Who can apply?

Starting in January 2016, children (0-17) are automatically enrolled and will receive dental benefits from Healthy Smiles Ontario when they or their family receive Ontario Works.

  • Children 17 and under will receive a Healthy Smiles Ontario dental card and information about the program in the mail before January 2016.
  • If you have questions contact Hamilton Public Health at 905-546-2424 x4725

If you have questions about the HSO dental cards please contact Healthy Smiles Ontario 

​The Service Ontario INFO line:
Toll-free 1-844-296-6306
TTY toll-free 1-800-387-5559
461-327-4282 (TTY Toronto only) 
 

Ontario Works Adult Dental

Who can apply?

Ontario Works Adults (age 18 and over):

  • Participant to provide their “Ontario Works Dental Benefit Eligibility Card” for the month of treatment to their dentist of choice
  • A Dental Benefit Eligibility Card for the month of treatment must be provided to the dentist, this is provided monthly with the Ontario Works cheque/direct banking deposit statement
  • Dental Card replacement:  If you require a dental card replacement please call the Ontario Works Program 905-546-4800 and press #3.  A dental card can be faxed to the dentist of your choice and/or mailed to your home address.  
  • City of Hamilton sets the Schedule for the Discretionary Adult Emergency Dental Treatment Plan Services and Fees for this program. 

Ontario Disability Support Program Dependent Adults age 18 and over (other than applicant or spouse) and Low Income and Seniors Dental Program

  • ODSP dependent adults are to phone Special Supports at 905-546-2590
  • Low Income/ Senior must complete an application to determine eligibility
  • Participant can choose the dentist of their choice
  • Participant to provide their dentist with the Special Supports Dental - Approval letter
  • City of Hamilton sets the Schedule of Dental Services and Fees for this program
By Mail: 

Special Supports Program
2255 Barton St East, Unit 3 and 4
Hamilton, Ontario L8H 4T7 

By Fax:

905-546-2256 

By Phone:

905-546-2424 Ext. 2590

Dentist can treat the maximum of 3 symptomatic teeth per emergency visit (any combination of fillings, root canals on the anterior front teeth only (1.3-2.3) and/or extractions) without pre-authorization.

Limit of 4 emergency or treatment visits per 12 month calendar period. Pre-authorization is required for any further treatment deemed necessary beyond these four (4) emergency visits. Dentist must include a brief note and radiographs if available explaining the nature and need for the additional treatments and visits.  

The Discretionary Adult Emergency Treatment Plan has some limited and restrictions. 

Items that may be covered (within limits and criteria):

  • examinations, x-ray and treatment limitations
  • fillings- both silver and white
  • restorations
  • root canal-front teeth only
  • extractions and surgery
  • general anesthesia and sedation- with limits
Items NOT covered:

  • Cleaning and scaling
  • Root canals on back teeth
  • Crowns and bridges
  • Primary (baby) teeth
  • Orthodontics of any kind  
  • Night guards

Cleaning and scaling
If you require cleaning and scaling treatment, contact the Public Health Dental Clinic Program at 905-546-2424 Ext. 3789 or email dentalclinic@hamilton.ca for information.

Low Income and Seniors

Ontario Works and/or Ontario Disability Support Program Recipients

  • At the participant’s request the Dental/ Denturist office can send the predetermination to the Special Supports Program either by fax or mail.
  • When the predetermination is approved, the Special Supports Program will mail the applicant an approval letter to take to the dentist.
  • City of Hamilton sets the Schedule of Adult Dentures Services and Fees for this program. 
By Mail: 
Special Supports Program
2255 Barton St East, Unit 3 and 4
Hamilton, Ontario L8H 4T7 

By Fax:

905-546-2256 

By Phone:

905-546-2424 Ext. 2590

Ontario Works Adult; Ontario Disability Support Program Dependent Adult and Low Income and Seniors Discretionary Adult Emergency Dental Treatment Plan  Program Schedule of Services and Fees

Ontario Works Adult; Ontario Disability Support Program and Low Income and Seniors Denture Program Schedule of Services and Fees