Business Licences

Licensing & By-law Customer Service Feedback

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The City of Hamilton is committed to providing Service Excellence and your feedback is appreciated to evaluate our current level of customer service and identify areas for improvement. Please complete the survey about your recent visit. 

The survey will take less than 5 minutes to complete.

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Notice of Collection: The City of Hamilton collects information under authority of section 227 of the Municipal Act, 2001. Any personal information collected for the Licensing Section will be used to ensure Service Excellence. Information collected for this initiative will be stored on servers located in Canada and the United States, and may be subject to Canadian and/or American laws. Questions about the collection of this personal information should be directed to Tiffany Gardner, Supervisor – Licensing Administration, 330 Wentworth St N. Hamilton, ON, 905-546-2424 ext. 1789.