The City of Hamilton is committed to providing Service Excellence and your feedback is appreciated to evaluate our current level of customer service and identify areas for improvement. Please complete the survey about your recent visit. Once you complete and submit the survey, you will be emailed the complimentary coffee voucher. The survey will take less than 5 minutes to complete. * indicates a required field Tell us about your visit Which location did you visit? * One Stop at City Hall, 71 Main St. W. City Centre, 77 James St. N. Suite 250 Date of visit * Year Year20172018201920202021 Month MonthJanFebMarAprMayJunJulAugSepOctNovDec Day Day12345678910111213141516171819202122232425262728293031 When did you visit this location? What was the purpose of your visit? * -Select-Licence RenewalNew ApplicationsDog Tag Application/RenewalAPS PenaltyOther (General Inquiries) If other, please explain Was your request resolved to your satisfaction? -Select-YesUnresolvedNo If no, please provide details of the unresolved situation How would you rate your overall experience? * -Select-ExcellentGoodSatisfiedUnsatisfactory In what way can we improve our customer service and support? Contact informationWould you like to discuss your experience further? Please provide your contact information. Name: Phone Number: Email: If you provide your email, a free coffee voucher will be sent after your submission. Notice of Collection: The City of Hamilton collects information under authority of section 227 of the Municipal Act, 2001. Any personal information collected for the Licensing Section will be used to ensure Service Excellence. Information collected for this initiative will be stored on servers located in Canada and the United States, and may be subject to Canadian and/or American laws. Questions about the collection of this personal information should be directed to Tiffany Gardner, Supervisor – Licensing Administration, 77 James St. N., Hamilton, Ontario, L8R 2K3, 905-546-2424 ext. 1789. Leave this field blank Date modified: 2019-07-02
