One Stop for Business

Business Facilitation

Business Licensing
We have reopened in-person counters for regular business hours (8:30 am to 4:30 pm):

  • Monday to Friday at City Hall, 71 Main St. W., 1st Floor
  • Monday and Wednesday at 330 Wentworth St. N., Hamilton

Business Licence applications or renewals can be submitted 7 days a week to [email protected]

Questions for staff? Contact us 5 days a week by email [email protected] or phone at 905 546-2782 option 3.

Business facilitation is a free service for individuals or business owners who would like to construct a new building, make renovations to an existing building or expand their building or property.

How can a business facilitator help me?

A business facilitator guides you through City processes before you open or expand. They provide you with a checklist of the processes you need to follow for your project.

When you meet with a business facilitator they review your project. They let you know:

  • What applications you need to complete and associated cost
  • Approximately how long it will take to complete your project
  • Additional contacts to help you be successful

Business facilitators are also available to:

  • Advocate on your behalf
  • Work with City staff, such as Planners, to suggest solutions to facilitate development
  • Assist with the release of securities
  • Guide you through the clearing of conditions for Site Plan approval 

Book a meeting with a business facilitator

To book a meeting with a business facilitator, contact one of the following:

Shannah Evans
Coordinator of Business Facilitation
Phone: 905-546-2424 ext. 1928
Email: [email protected]

Joseph Sanseverino
Business Facilitator
Phone: 905-546-2424 ext. 1284
Email: j[email protected]

Kathy Jazvac
Business Facilitator
Phone: 905-546-2424 ext. 1643
Email: [email protected]

Johanna Black
Business Facilitator
Phone: 905-546-2424 ext. 1324
Email: [email protected]

Jennifer Haan
Business Facilitator
Phone: 905-546-2424 ext. 1230
Email: [email protected]

You can also drop in to the One Stop for Business at City Hall, 71 Main Street West on the 1st floor next to Country Style to meet with one of the business facilitators Monday to Friday 8:30 am to 4:30 pm.