Snow Clearing

Weather Alert
February 10, 2016 - 4:20pm

The Medical Officer of Health for the City of Hamilton is issuing a Cold Weather Alert effective overnight into the early morning of February 11, 2016

HAMILTON ON – February 10, 2016 - The Medical Officer of Health for the City of Hamilton is issuing a Cold Weather Alert effective overnight into the early morning of February 11, 2016.  A Cold Alert is issued when current or anticipated weather conditions are at or below minus 15 degrees Celsius or minus 20 with wind chill.  

This alert will remain in effect until a cancellation notice is issued.

The City of Hamilton has notified community agencies who work with vulnerable and homeless people. Each of those agencies, including Salvation Army, will implement their policies and procedures with regards to cold weather. The City of Hamilton Recreation Centres are available during regular hours for those who need to keep warm and the MacNab Transit Terminal will stay open until HSR service ends.

Members of the public can report the location of a person in need of shelter to the Salvation Army at 905-527-1444 Ext. 0. 

For more information visit www.hamilton.ca/cold.

Holiday Closures
February 11, 2016 - 9:41am

Family Day Monday, February 15 - What's Open & What's Closed

All City of Hamilton administrative offices will be closed on Family Day, Monday, February 15

  • For emergencies involving roads, water mains, sewer systems, public health and safety issues, please call 905-546-2489.

Green Cart, Recycling and Garbage Collection

  • There will be no green cart, blue box, bulk waste, yard waste, or garbage pick-up on Monday, February 15.
  • Your pick-up will be one day later if it falls on or after the holiday.
  • Waste must be at the curb by 7 am.

To view your collection schedule, visit www.hamilton.ca/waste.
Community Recycling Centres and Transfer Stations will be closed on Monday, February 15.

HSR Bus Schedules

  • The HSR will be operating on a Sunday/Holiday schedule on Monday, February 15.
  • Call HSR information at 905-527-4441 for more details.

ATS-DARTS

  • DARTS will be operating holiday service hours on Monday, February 15.
  • All subscription trips on DARTS, with the exception of dialysis, are cancelled for Monday, February 15.
  • If passengers need to travel on this day, they must make an advance reservation to do so.

ATS customer service will be closed on Monday, February 15.

Recreation

Hamilton Civic Museums

  • Dundurn National Historic Site, Whitehern Historic House & Garden, Battlefield House Museum & Park, Hamilton Museum of Steam & Technology will all be open on Family Day from 12 noon to 4 pm.  
  • The Children’s Museum will also be open from 11 am to 4 pm.
  • Hamilton Civic Museums will present special Family Day programming.
  • Fieldcote Memorial Park & Museum and Griffin House will be closed.

Tourism Hamilton Visitor Information Centre

Hamilton Farmers' Market

The Farmers' Market hours are as follows:

  • Saturday, February 13 - 7 am to 5 pm
  • Sunday, February 14 - Closed
  • Monday, February 15 - Closed
  • Tuesday, February 16 - 8 am to 6 pm

Hamilton Public Library

  • All Hamilton Public Library locations, except Central Library and Turner Park Branch, will be closed on Monday, February 15 for the Family Day holiday.
  • Central Library and Turner Park Branch will be open from 1 to 5 pm, offering regular library services plus a range of family-friendly programs.
  • Regular hours will resume on Tuesday, February 16 for all library locations. Please visit www.hpl.ca for more information.

Public Health Services

For Public Health matters concerning:

  • Reports of suspected reportable diseases and food poisoning, call 905-546-2063
  • Reports of environmental spills, fires or other events that may be a health hazard or safety issue, call 905-546-2489
  • Reports of rabies animal exposures, call 905-546-2489
  • Safe Water Program issues that may be a health hazard, call 905-546-2489 or visit www.hamilton.ca/safewater

Ontario Works

  • All Ontario Works offices will be closed on Monday, February 15, and will reopen Tuesday, February 16 at 8:30 am.
  • The Employment Resource Centre located at 181 Main St. West (Career Development Centre) will be closed on Monday, February 15. It will be open to assist you with any employment service needs on Tuesday, February 16 at 8:30 am.

Animal Services

  • The Animal Services Shelter will be closed on Sunday, February 14 and Monday, February 15.
  • For 24-hour Animal Services emergency issues, please call: 905-574-3433 or visit www.hamilton.ca/animalservices

Property Tax Payments

  • During the holiday, you may submit your property tax payment into a drop box at the rear doors of City Hall, 71 Main Street West or at one of our Municipal Service Centres.
  • All Municipal Service Centres will be closed on Monday, February 15, and will reopen on Tuesday, February 16. Please note that the deadline for the first installment of the 2016 interim tax bills, for those not paying through a monthly pre-authorized payment plan or through their mortgage company, is on February 29, 2016.

Municipal Service Centre locations:

Payments may also be made anytime by mail to:

The City of Hamilton
c/o Tax Department
71 Main Street West
Hamilton, Ontario, L8P 4Y5

Parking Tickets

Payment of parking violations can be made by mail to the pre-printed address indicated on the parking tag or dropped off into the drop box at the nearest Municipal Service Centre or Taxation Division (noted above). The Hamilton Municipal Parking System office at 80 Main St. West, at Summers Lane, also accepts payments for parking violations at its drop box.

Traffic Violations

Your responsibilities for clearing snow and ice

The City of Hamilton’s Snow and Ice By-law No. 03-296 requires property owners and/or occupants to clear snow and ice from sidewalks adjacent to their property and from roofs that overhang the City sidewalk within 24 hours after the end of a snow event.

  • Help a neighbour, friend or family and assist those who are not able to clear the snow. 

For safety reasons, when clearing snow and ice, property owners and occupants must ensure that the snow and ice is not placed:

  • Immediately beside or blocking access to a fire hydrant
  • In such a manner that it would block drainage to any drain, sewer catch basin or culvert
  • On a road or boulevard as it could interfere with traffic, cause an accident and can result in a ticket (By-law #86-77)

As snow and ice builds up on the street, clearing the area around catch basins (sewer grates), curbside gutters and drainage ditches will help to prevent flooding and property damage.

  • When clearing your driveway, consider the direction of travel of the snow plow. Move snow to the side of your property that the plow finishes on so less snow will be spread back across the driveway.
     
  • Do not blow or place snow onto the roadway. Blow or place snow onto the boulevard or your own front/ side yard.
     
  • Keep children off snow banks to prevent them from slipping into the path of vehicles and equipment. Do not let children tunnel into snow banks. The snow can collapse or be pushed back by snow plows.
     
  • On your waste collection day, make sure your garbage container, blue boxes and green cart are visible. Do not place items on top of snow banks or behind snow banks where the waste collectors cannot see them.
     
  • If it is windy on your garbage day, secure your recyclables so that items do not blow away. Place heavier items on top of lighter items. (For example, place magazines or catalogues on top of loose paper). This prevents litter on your neighbourhood streets and properties when the snow melts.
     
  • Keep your vehicles off the road during and immediately following a snowfall. This ensures thorough ploughing of roadways and prevents your vehicle from being plowed in.

There are three options to file a complaint:

Consequences for Violations

Failure to remove and clear snow and ice may result in one or all of the following::

  • A  Notice to Comply issued (A “Notice to Comply” is a document provided to the property owner/occupant that gives direction on what actions need to be taken)
  • charges up to $5,000 under the Provincial Offences Act, in addition to other court proceedings necessary to obtain compliance
  • fee for inspection costs  added to your property taxes
  • the City removing the snow and the costs being added to the  property taxes

Property owners of vacant properties are responsible to ensure sidewalks are cleared of snow and ice.

Report damage from a snow plow to your private property by calling the City of Hamilton at 905-546-2424 ext. 5742. You need to report:

  • where you live
  • a description of the damage

Damage to mailboxes

If a snow plow damages your mailbox, we will issue a temporary mailboxes within a few business days. We will give you a permanent mailbox in the spring when the ground thaws.

Damage to landscaping

The City does not replace or repair damaged landscaping items located within the City's road allowance.

Submit a claim for property damage

You must submit a claim for property damage in writing to:

City of Hamilton
Risk Management Services
21 King Street West, Suite 1101
Hamilton, Ontario L8P 4W7

You must describe:

  • what was damaged
  • how it happened
  • date and time of occurrence
  • names of contractors, equipment, operators where possible
  • Your name, address and phone number

Each claim is examined individually.

When Risk Management Services receives your claim, they start an investigation. You will receive a written reply in the mail to let you know they received your claim. A decision on your claim is made when all of the information has been reviewed. You are advised of the decision as quickly as possible. Payment of a claim is contingent upon legal liability on the part of the City.

If you have experienced property damage or injury which you feel is related to City of Hamilton snow clearing efforts you can make a claim to the City. To discuss the claims process, contact the City’s Risk Management Services Section at 905-546-4242 ext. 5742.

Submit a claim for injury

You may submit a written claim within seven calendar days of the incident to:

City of Hamilton
Office of the City Clerk
71 Main Street West
Hamilton, Ontario L8P 4Y5

Your claim must include:

  • Your name, address and phone number
  • Date and time of the incident
  • Location
  • What damage  or injury occurred as a result of the fall

An investigation starts when we receive your claim. You will receive a written reply in the mail to let you know they received your claim. A decision on your claim is made when all of the information has been reviewed. You are advised of the decision as quickly as possible. Payment of a claim is contingent upon legal liability on the part of the City.