The City of Hamilton operates about 44,000 street lights. Most lights are standard cobra-heads that use High Pressure Sodium, or HPS. These are being replaced by LED lights as they are more energy efficient and require less maintenance.
The City has a proactive replacement program for street lights, scheduled around the maximum usable service life of a street light lamp. This helps minimize maintenance costs and light outages.
We repair and are responsible for
- failed lights
- cycling lights (lights that come on and off repeatedly)
- lights that are stuck on
- leaning or damaged poles
- other safety and community concerns
To obtain locates for street lighting cables, contact Ontario One Call at 1-800-400-2255.
Report a street light repair or maintenance issue
Report lights requiring repair or maintenance by:
- Phone: 905-546-2098
- Email: firstname.lastname@example.org
Let us know:
- Whether you are reporting a street light or traffic light
- if the light is out or malfunctioning
- the exact location of the pole
- the pole number (located about 10 feet from the ground, in yellow and black numbering)
If a streetlight is burnt out or needs repair and it is not an emergency, we will repair it within five working days.
We respond to emergency street light repairs immediately. Emergencies include:
- open luminaires (unlatched)
- luminaire hanging by its' wires
- exposed wires
- any other situation that could be an immediate risk to the public
- motor vehicle accidents involving street light, no matter how severe the damage is
Report issues with lighting on a Provincial route (i.e., Highway 403, QEW or parts of Highway 6 not maintained by the City of Hamilton) to the Ministry of Transportation's Corridor Maintenance office at 1-866-636-0663.
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