Tickets & Parking

Parking Infraction Notice

Hamilton Municipal Parking Services (HMPS) Operations

Certain aspects of the City’s parking service have been amended to assist with the needs of the community, such as self-isolation, working from home, and caring for others, while continuing to ensure road safety, availability of parking, and safe traffic circulation.

  • Payment will be required and enforced at all parking meters and lots. The first 30 minutes at meters will be free until further notice.
    As a security measure, payment will still be required for vehicles parking in the Convention Centre Garage and the York Parkade

  • In person renewal of monthly permits at all Service Centres, including 80 Main Street West, is suspended until further notice.
  • For the general public, all permits must be renewed for the month of June if your March, April or May permit has or is set to expire. Permits can be paid for over the phone utilizing a Visa or Mastercard by calling 905-540-6000, or by cheque dropped through the mail slot located at the front entrance of 80 Main Street West location. A Customer Service Representative will assist you in the mailing out or pick-up of your permit. Your current permit will continue to be honoured in all municipal parking lots until May 31, 2020.
  • For all city employees, your permit will continue to be renewed through payroll deductions or pre-authorized payment on the normal schedule. For employees who renew monthly in person at any of our service centres, May and June permits can be paid for over the phone utilizing a Visa or Mastercard by calling 905-540-6000, or by cheque dropped through the mail slot located at the front entrance of 80 Main Street West location. A Customer Service Representative will assist you in the mailing out or pick-up of your permit. Your current permit will continue to be honoured in all municipal parking lots until May 31, 2020.

  • In-person payment of parking fines is suspended until further notice. However payment can still be made online via www.paytickets.ca or by mail as printed on back of tickets. Note that administrative fees will still be applied to unpaid tickets.
  • Disputing of a parking fine in-person is suspended until further notice. The public can continue to dispute a parking fine by email [email protected] or phone 905-540-6000. Additional Information pertaining to the applicable administration fees, amount increases, and dispute process can be found on the Penalty Notice.

Until further notice, enforcement of the following parking regulations has been suspended:

  • 12-hour time limit for parking on City streets.
  • On-street signed time limit regulations such as 1, 2 and 3 hour time limits in residential areas.
  • Time limit exemption permits for City Streets with posted time limits.
  • Parking related fines for vehicles with expired Ontario License Plate Stickers.
  • Commercial Vehicle Time Limit Regulation for vehicles that may need to remain on street during this time.

The above parking offences may still be enforced in exceptional circumstances where a significant traffic safety, and/or of community concern exists. This includes No Stopping and No Parking Offences. Parking Enforcement Officers will continue to have discretion to use enforcement tools as necessary to ensure the safe and orderly movement of vehicles in the city.

Staff will continue to enforce parking regulations at highly visited public sites, such as Waterfalls.

Enforcement that may result in the towing of vehicles is being limited to priority safety concerns inclusive of blocked driveways/approaches.

For any inquires relating to these services, contact [email protected] or 905-540-6000.

How to pay Parking Infraction Notices

There are 3 ways to pay your Infraction Notice:

Online

Pay your parking infraction notice online
You will need to pay a non-refundable fee for each transaction. Fees payable are calculated based on 1.75% of the ticket amount owing to a maximum of $1.50.

Your payment must be processed before the due date on your parking ticket or it may be rejected and subject to additional fees.  Payments made Monday to Friday, excluding holidays, before 8:30 pm will be processed the same business day, otherwise bill payments will be processed the next business day.  

In person

You can pay your infraction notice with cash, cheque, money order, debit or credit cards. Pay your notice at the following locations:

  1. Hamilton Municipal Parking System
    80 Main Street West, Hamilton
    Monday to Friday from 8:30 am to 4:30 pm
     
  2. Municipal Service Centres
    Find a location near you. Hours vary by location.

You can leave your cheque or money order payment in the drop boxes at these locations. Do not leave cash in the drop boxes.

By mail

By mailing a cheque to the address noted on the infraction notice. Make your cheque payable to the City of Hamilton. Do not post-date your cheque.

Dispute the Infraction Notice

You can request a parking ticket review if you believe an error has been made on:

  • a Notice or Certificate of Parking Infraction
  • a Notice of Impending Conviction
  • a conviction under the Provincial Offences Act

You must appear in person to speak with an Adjudicator at 80 Main Street West, Monday to Friday from 9 am to 4 pm. No appointment is necessary.  

Plate denial

Outstanding parking tickets will be sent to the Ministry of Transportation (MTO). You will be unable to renew or receive a new license plate validation sticker until all outstanding fines have been paid.

Additional notifications are sent regarding your outstanding parking fines before you are refused renewal of your licence plate. It is your legal responsibility to inform the MTO of any address changes so that you receive all notifications.