Towing

Vehicles in violation of a municipal by-law that demonstrate an immediate need to be moved will be towed.

You will be towed if:

  • Your vehicle is found in non-compliance of a tow warning regarding the City wide 12 hour by-law
  • Your parked vehicle obstructs someone’s entrance or exit.
    • A property owner or occupant is unable to leave his or her property with their vehicle when there is a demonstrable and reasonable need to do so.
    • A property owner, or manager, or occupant is unable to obtain a service that is imminent.
    • A property owner, or manager, is unable to reasonably operate his or her business.
  • Your parked vehicle prevents emergency road repair or construction. Tows for emergencies are normally facilitated by Hamilton Police Services.
  • Your parked vehicle prevents delivery, or performance of a public or private utility or service.
  • Your parked vehicle prevents the repair or maintenance of a utility or service delivery system.
  • Hamilton Police Service s issues an order for an immediate tow.

Here are the steps for towing a vehicle:

  1. City staff contact Hamilton Police Services to determine if the vehicle was reported as stolen.
  2. If the vehicle was not stolen, we notify police that we intend to tow the vehicle.
  3. Staff obtain vehicle registration information from the Ministry of Transportation.
  4. In the event of an emergency (priority) tow, we make a reasonable effort to contact the registered owner by phone.  If we cannot contact you or you are unable to remove the vehicle within a reasonable amount of time, we will tow and impound the vehicle.
  5. A Notice of Tow is mailed to the vehicle owner.

Tows by Police Order

Vehicles may be towed by order of a Hamilton Police Constable where a statute other than a municipal by-law is being enforced. In these cases the tow is performed under the authority of Hamilton Police Services and the vehicle may only be released by Hamilton Police Services.

If you want to recover your vehicle immediately, you must provide valid government issued photo ID and agree to pay a ‘Drop’ fee for the vehicle release.

If you do not attempt to recover the vehicle immediately, you must:

  • Obtain a vehicle release from the Hamilton Municipal Parking System office at 80 Main Street West, Hamilton before the towing contractor can release the vehicle to you.
  • Provide a valid copy of the Vehicle Ownership and valid government issued photo ID

Hamilton Municipal Parking System will only release the vehicle to the registered owner.

If you do not retrieve your vehicle within 60 days of the date it was towed, the vehicle becomes the property of the towing agency and the owner may be liable for towing and storage costs, as per the Repair and Storage Liens Act.

Towing fees can vary based on the following and are subject to change without notice:

  • vehicle weight and condition
  • amount of time spent at the scene of the tow
  • length of time the vehicle is in storage

If you believe your vehicle has been towed contact the Hamilton Police Services at 905-546-4925 and Hamilton Municipal Parking Systems at 905-540-6000 for more information.