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    • Starting a Small Business
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Supported Housing

Social Housing

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  1. Home
  2. People & Programs
  3. Housing & Shelter
  4. Supported Housing
  5. Social Housing
  • Housing & Shelter
  • Supported Housing
  • Applicant and Tenant Review
  • Canada-Ontario Housing Benefit
  • Emergency Repair Program
  • Eviction Prevention
  • Housing Allowances
  • Housing Provider Information
  • Housing Stability & Rent Ready Benefits
  • Ontario Renovates Programs
  • Priority Applications
  • Social Housing
  • Utilities Arrears Program
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Contact Us

For questions about the application

Access to Housing - ATH
Call 905-546-2424 ext. 3708 or 
Email [email protected]

Submitting Applications

Submit your application and all applicable supporting documents to ATH by mail, fax or in person.

First Place
350 King St East, Suite 110
Hamilton, Ontario L8N 3Y3
Fax 905-546-2809

Review the important

Changes to Social Housing

The Province is making changes to Social Housing for applicants and tenants that will impact your housing application.  

If you are on the Access to Housing centralized wait list for Social Housing or you already live in social housing and are waiting to transfer into a different unit, the changes below will impact you.

As of January 1, 2021, all applicants on the Access to Housing centralized wait list for Rent-Geared-to-Income (RGI) housing subsidy assistance will only receive one (1) offer of housing. This change will help people move into housing more quickly. 

Currently, you can refuse up to three (3) offers of housing before being removed from the wait list. As of January 1, 2021, you can receive one (1) offer of housing when you are the next person on the wait list.

If you do not accept this offer, you may lose your place on the wait list and your application may be cancelled. Offers will not be counted if they constitute exceptional circumstances.

Any refusals before January 1, 2021 will not impact your eligibility.

If your application is cancelled, you will have to reapply and wait until your name reaches the top of the wait list again before receiving an offer. Cancellation from the wait list can be reviewed by the Social Housing Review Panel. The process for requesting a Review will be outlined in your cancellation letter. 

Update your Information Yearly
Offers of housing are based on the building selections we have on file for you. Make sure you only select buildings you want to live in or would accept if offered. It is a good idea to review your information and building selections each year. If you are satisfied with your current building selections, you do not have to do anything.

To review or update your building selections, contact Access to Housing:

Call 905-546-2424 x3708
Email [email protected]
Download Building Selection Form(PDF, 1.35 MB)


Learn how to access

Subsidized Housing

Access to Housing or ATH helps with the application process and maintains the central waiting list for subsidized housing for social housing providers in Hamilton.

Subsidized housing is rent‐geared‐to‐income or RGI housing which is based on 30% of a household’s gross monthly income or if the household is receiving assistance from Ontario Works or the Ontario Disability Support Program, a social assistance rent scale is applied. Additional charges may apply depending on the building (i.e. parking/ utilities).

  • ATH is not a landlord and does not offer housing to applicants.
  • They can not predict or guess when you will be housed.
  • They do not provide emergency shelters or housing.
  • List of emergency shelters

To qualify for social housing in Hamilton, applicants must:

  • Be 16 years of age or older and be able to live independently
  • Each member of the household must be a Canadian Citizen, Landed Immigrant or Refugee Claimant
  • No member of the household has a deportation order, departure or exclusion order under the Immigration Act
  • No member of the household owes arrears for rent or damage to any social housing provider in Ontario
  • If you own residential property, you must agree to sell within 180 days after RGI assistance is received
Learn how to

Apply for Subsidized Housing

      Download, print and complete forms

      Read instructions carefully, complete the application form using blue or black pen. Ensure that the application is signed by each member of the household who is 16 years or older and listed as on the application form.

      Complete the below forms as required based on your circumstance.

      • Application for Housing(PDF, 1.6 MB)
      • Building Selection Form(PDF, 1.35 MB)
      • Special Needs Form - Modified Unit Requests(PDF, 231.31 KB)
      • Access to Housing Map of Geographic Areas(PDF, 375.9 KB)
      • Forms for Priority Applications

      Submit application and supporting documents

      Applications must be submitted to ATH by mail, fax or in person.

      Access to Housing (ATH)
      350 King St East, Suite 110 - First Place
      Hamilton, Ontario L8N 3Y3
      Fax: 905-546-2809

      Applications cannot be submitted online. ATH determines eligibility for Rent-Geared-to-Income (RGI) housing based on a complete application only. Your application will not be considered for eligibility if the application form is incomplete or if documents are missing.

      If you have any questions, call ATH at 905-546-2424 ext. 3708.

      Applications & Forms

      Applications and forms are available through all non-profit housing providers and from the following locations.

      Access to Housing (ATH)
      350 King St East, Suite 110 - First Place
      Hamilton, Ontario L8N 3Y3
      Call 905-546-2424 ext. 3708
      Email [email protected]

      Housing Help Centre
      119 Main Street East
      Hamilton, Ontario L8N 3Z3
      Call 905-526-8100

      CityHousing Hamilton
      181 Main Street West
      Hamilton, Ontario L8P 4R8
      Call 905-523-8496

      City of Hamilton - Housing Services
      350 King Street East, Unit 110
      Hamilton, Ontario L8N 3Y3
      Call 905-546-2424

       

      The following is a list of required documents that must be provided with your application for everyone listed on the application form. Some items may not apply to some individuals.

      • Copies of Canadian birth certificates, Canadian passport, landed immigrant, permanent resident card or refugee claimant documents for all members of the household.
      • Custody documentation (i.e. Court/ lawyer/ CAS, ex-partner, etc.).
      • Copy of a repayment schedule for anyone in your household who owes money to any social housing provider in Ontario.
      • Copies of household monthly income of you and all persons who will be living with you.
      • Self-employed - please provide proof of income such as your latest income tax, investment Interest income, pay stubs, etc.
      • Copies of owned assets of all household.
      • If pregnant, provide proof of pregnancy (i.e. doctors note)
      • If you are claiming homelessness, abuse, a serious medical condition, a dangerous or life threatening situation, etc., proof is required from someone in a professional position (court/ lawyer/ doctor/ police/ worker).

      Applications submitted without the requested documents will not be processed. You will be advised in writing that your application is incomplete. You will not be placed on the waiting list, until all the required documents are received.

      Applicants for social housing have a number of responsibilities:

      • You are responsible to notify ATH of any changes to your information in order to maintain your eligibility status
      • You are responsible to confirm your interest in remaining on the waiting list for housing. This confirmation must be done with ATH once a year. A reminder letter will be sent to you.

      Applicants must notify Access to Housing (ATH) if:

      • Your address changes
      • Your phone number changes
      • You want to live in locations other than those you chose on your application
      • The number of people in your household changes
      • The contact person on your application changes
      • Your income changes
      • Your Immigration status changes

      Notice of any change in any information or documents must be submitted within 30 business days of the change. A longer time as may be allowed by ATH or the City of Hamilton.

      Learn about the

      Housing Waitlist

      The centralized waiting list is a modified-chronological housing wait list of all applicants eligible for rent-geared-to-income or RGI assistance in Hamilton. The list is maintained in compliance with the Housing Services Act, 2011 and approved local rules and standards.

      Access to Housing or ATH will process all completed applications for subsided housing. If you are eligible, ATH will add you to the centralized waiting list. This waiting list is based on the date that you apply for housing. This means your name will be added to the waiting list for all the locations you noted on the Building Selection Form. 

      You will be offered housing when you are #1 on the waitlist through the Housing Provider that you selected. The staff at ATH cannot predict or guess when you will be housed. It will depend on the status your file was given, the date you applied for housing, and your housing selections.

      A Non-Profit Landlord will contact you with an offer of accommodation. You will only receive one offer. If you refuse that offer of accommodation your application will be cancelled and you will have to reapply and start again at the beginning. You have the right to request a review of any cancelled application through the  Social Housing Review Panel

      Please call ATH to report any changes of address, telephone number or who will be living with you. It is important that you keep your application up to date and that you respond quickly to ATH’s requests for additional information. There is a time limit for responding.

      If you want to make changes to your selection of housing choices, you must come to the ATH office to do so.

      Please do not call ATH to ask when you will be offered housing. Non-Profit Landlords select applicants from the waiting list by date of application on a first come, first served basis. The only way you will move up on the waitlist is when applicants ahead of you on the list are offered housing. 

      Stay connected
      If your contact information changes, tell us right away. We will make your file inactive if we cannot contact you. You cannot be offered housing if your file is inactive.

      Keep your application up to date
      The government regulations for social housing make it your responsibility to keep your application up to date. If you do not tell us about changes in your information, you could lose your place on the waiting list. Access to Housing will also review your eligibility once a year.

      Stay eligible
      Every member of your household must continue to meet the five conditions listed under “Who can apply for subsidized housing?”

      Review your needs regularly
      Review your housing needs regularly and tell us right away if your needs or preferences change.

      Date modified
      September 29, 2022
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