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HSR
Main & Ottawa Closure
What residents, businesses, HSR customers and pedestrians need to know during construction.
Know before you go! HSR real-time updates.
HSR is making it easier to know before you go with real-time updates online and in your favourite trip planning app.
Rate your Ride for a Chance to Win!
Gathering up-to-date information about your transit experience is more important than ever. That’s why we’ve launched the Rate My Ride customer satisfaction survey. The survey gathers feedback on trip reliability, staff professionalism, and safety.
Tell us how we did today & enter the monthly $50 PRESTO card giveaway.
Engage Hamilton
HSR Customer Survey
Whether you use HSR every day, once in a while or don’t currently use transit, we want to hear from you!
Take the survey by November 1, 2026 & enter for a chance to win one of ten $100 PRESTO cards.
Navigating local transit
Our staff are working hard to get you where you need to go, when you need to go there, while making the trip as safe and enjoyable as possible. Thank you for being a customer and supporting local transit!
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HSR
Featured Programs & Services
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Fare Assist Program
Fare Assist offers Hamilton residents who are recipients of Ontario Works, the Ontario Disability Support Program (ODSP) or have household incomes below the Low Income Measure, a 50% discount on current single-ride PRESTO fares for themselves and their family.
Bus News Fall 2026
Starting Sunday, September 6, 2026, we’re making small schedule and stop changes on several routes, and all routes currently running on a summer service schedule will return to regular service.