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HSR Customer Research Panel

Help us improve your experience when riding transit.

Join the HSR Panel

Navigating local transit

Our staff are working hard to get you where you need to go, when you need to go there, while making the trip as safe and enjoyable as possible. Thank you for being a customer and supporting local transit!

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Accessible Transit

Learn more about specialized transit options for people with disabilities and mobility challenges.

Fares

Don't break the bank! Everything you need to know about fares, photo IDs, PRESTO cards, e-Tickets and transfers.

Riding with HSR

Whether you're a loyal customer or thinking of making the switch, there's never been a better time to use transit.

Schedule & Route Tools

HSRnow is a suite of product that provide real-time, 24/7 access to service information, including alerts through multiple channels.

HSR

Featured Programs & Services

People on a bus

Public Engagement

Fare Assist Program

HSR is seeking feedback on a fare program that will address the affordability of transit in Hamilton. The goal of Fare Assist is to have one program that is easy to use and offers affordable transit to those in need regardless of age or ability.

Complete the Fare Assist Survey

HSR bus driving past Tim Hortons Field

Heading to a Ticats game?

Take HSR for free! Our priority is to ensure all customers arrive safely and enjoy the ride!

Graphic of a piggy bank with coins above HSR and City of Hamilton logos

Don't Break the Bank

Save money and ride HSR using PRESTO. It's more affordable for young families and frequent commuters.

Fleet of DARTS buses lined up in a parking lot

Accessible Transportation Services

For people with physical, functional disabilities or health conditions who are unable to access fixed-route public transit.