Alcohol, Drug & Gambling Services

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How to Stop Stigma

No one chooses addiction. People who use drugs come from all walks of life - they are parents, children, friends, co-workers, and neighbours. Many people with substance use disorders face barriers in getting the support and services they need because of the stigma that surrounds addiction.

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Alcohol, Drugs & Gambling Services (ADGS) provides information, counselling and programs for individuals, families and friends

ADGS is for:

People with concerns about alcohol, drugs or gambling
People over age 23 for the alcohol and drug programs
People over age 12 for the gambling programs

Families and friends can call for information and support.

Services During COVID-19
Alcohol, Drug & Gambling Services is providing services during COVID-19, but most services are being provided by phone or video-conferencing. Limited in-person appointments are available. Call 905 546-3606 to connect.

Hours & Location

Services provided

Location: 21 Hunter Street East, 3rd floor, Hamilton
Hours: Monday to Friday, 9 am to 4:30 pm, Wednesday, 9 am until 7 pm

You can pay to park:

in lots on the corner of Hughson Street and Jackson Street or Hughson Street and Main Street
at parking meter spots on Hunter Street

There is one reserved parking spot for disabled permit holders. There is a wheelchair accessible ramp in the parking lot beside the building and an elevator in the lobby.

How to access Alcohol, Drug & Gambling Services

For information about alcohol, drugs or gambling:

Call 905-546-3606 Monday to Friday 9 am to 4:30 pm

To book a clinic appointment:

Call our Intake Worker at 905-546-3606 and press option 3 for help with alcohol, drugs or gambling.
Drop in on Monday 2 to 4 pm or Thursday 9:30 to 11:30 am

The Intake Worker will ask a few questions; this may take 15 minutes of your time.

Email is not considered a private and confidential form of communication and we prefer that you call to make an appointment or ask any questions.

The following free services are provided through ADGS:

Information about alcohol, drugs or gambling and where to find help
Individual counselling for alcohol and drugs
Individual, couple and family counselling for gambling
Group programs such as:
- Older Wiser Lifestyles for those over 55 years
- Skills for Change - weekly sessions to help develop coping skills
- Concurrent Disorders group for those who have a mental health diagnosis and alcohol, drug or gambling concerns
- Skills To Enhance Personal Success, also known as STEPS, a Dialectical Behavioural Therapy, or DBT group for gambling, drug or alcohol use
- Relapse Prevention group for people who have received treatment and want to abstain from alcohol and drugs
- Bets Off group for people with gambling concerns
Methadone case management
Drink Wise for people who want to cut down on drinking alcohol
Referral to residential treatment
Needle Syringe program for dropping off used needles and picking up supplies
Back on Track Remedial Measures for those convicted of impaired driving
Cravings hotline at 905-546-3606, press 6 to hear messages to help with cravings for alcohol, drugs or gambling
Referral to other programs

We provide a safe place for you to talk where you will not be judged.

Stay Safe. Play Safe Videos from Responsible Gambling Council

Additional resources

responsiblegambling.org Gambling, Gaming and Technology Use Gamblers Anonymous Alcoholics Anonymous Hamilton

Date modified

August 09, 2022