GM, Finance & Corporate Services

Director, Customer Service, POA & Financial Integrations
Cindy Mercanti

• Customer Contact Centre
• Municipal Service Centres

• Service Channel
• Provincial Offences Administration Office

Director, Financial Planning, Administration & Policy
Brian McMullen

• Capital Budgets & Development
• Current Budgets & Fiscal Planning

• Investments
• Finance & Administration

Director, Financial Services, Taxation & Corporate Controller
Shelley Hesmer (Acting)

• Accounting
• Accounts Payable & Receivable
• Business Applications
• Payroll & Pensions

• Procurement
• Tax Appeals
• Tax Billings & Collections
• Tax Customer Service

Director, Information Technology
Doug Kay (Acting)

• Infrastructure & Operations
• Security & Technology

• Business Applications
• Strategy & Architecture

City Clerk
Janet Pilon (Acting)

• Elections/Print & Mail
• Legislative Services
• Records/Freedom of Information

City Solicitor
Lisa Shields

• Commercial/ Development/ Policy (CDP)
• Dispute Resolution (DR)
• Risk Management

• POA
• LRT - PAU (Legal)