Riding with HSR
HSR Customer Research Panel
Rate your Ride for a Chance to Win!
Gathering up-to-date information about your transit experience is more important than ever. That’s why we’ve launched the Rate My Ride customer satisfaction survey. The survey gathers feedback on trip reliability, staff professionalism, and safety.
Tell us how we did today & enter the monthly $50 PRESTO card giveaway.
Questions?
Are you an HSR rider?
Join the HSR Customer Panel
Being a part of the panel will give you invitations to participate in our research, feedback surveys, and be entered into occasional giveaways!
Thank you for participating in HSR’s Track Your Trip Study!
We sincerely thank everyone who participated in HSR’s Track Your Trip Study in May 2025. Your involvement and insights are invaluable as we strive to create a better travel experience for all HSR customers.
Congratulations to Our Winners!
We are pleased to announce the winners of the $100 PRESTO cards. Thank you for sharing your travel journeys with us!
Amanpreet
Elsy
Emma
Kathleen
Celia
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