Follow @HSRnow, where automated service alerts are tweeted as they happen, 24/7. Occasionally, a bus may need to be taken out of service due to a mechanical, operator or passenger issue. When this happens, a tweet will be posted from our control room.
The tweet will show the route number, TO and FROM information, including times. Each tweet represents one bus for one of its trips.
You can text us to receive the departure time of the next three buses at your stop. Text HSRnow and the stop number (ex. HSRnow 1234) to 25370. Standard message rates may apply. Responses are typically received within a minute of sending the text. If you have texted STOP for a reoccurring alert, you will no longer receive text messages from us. To undo this, text START to 25370.
You can call 905-527-4441 (Bus Check) to find the next bus for your stop number or to speak with a representative to help you plan your trip. Representatives can provide information about fares, detours, lost & found, and other customer service needs.
Use this option to find out current bus times, times for later that day or times for another day. You need your 4 digit bus stop number to use this option. Bus stop numbers are found at the bus stop location, in the timetables, on Trip Planner or by speaking to an Information Clerk.
Use this option to hear pre-recorded messages about detours, special events and other news or visit the detours and service updates section.
Call customer service if you need to ask a specific question or report a lost or found item. Information Clerks are available daily between 8 am to 8 pm. They can answer questions about bus stop locations, detours or HSR policies, help you plan a trip or even locate your closest HSR Ticket and Pass vendor.
At Frank A Cooke Transit Terminal, LED panels on platforms and digital screens inside the terminal will display next bus information for all routes passing through the terminal.