Tenants

Complaint Resolution

City of Hamilton and HOWEA Finalize Agreement

Contact Us

For general information
Email [email protected] or
Call 905-523-8496

Tenant Complaint Resolution Form

Contact Information

Name

Email

Phone

Address

Unit Number

This is the name of the complainant (person filing the complaint).

Complaint Information

Select the Type of Complaint

Have you already submitted a complaint about this issue?

Describe the incident or situation (what happened)

Location of incident or situation (where it happened)

Witnesses (anyone who saw it happen)

Provide any supporting information

ie. letters, notes connected to the behaviour or course of conduct in the complaint, copy of Police incident report
One file only.
100 MB limit.
Allowed types: gif, jpg, jpeg, png, bmp, tif, pict, txt, rtf, html, odf, pdf, doc, docx, ppt, pptx, xls, xlsx, xml, avi, mov, mp3, mp4, ogg, wav, .

Desired Resolution or Outcome

Collection Statement

The City of Hamilton collects information under authority of Section 227 of the Municipal Act, 2001. Any personal information collected by CityHousing Hamilton (CHH) will be used to investigate complaints. By providing your email address, you are consenting to receiving emails from the City of Hamilton and/or their agents/contractors for investigating complaints. Information collected for this initiative may be stored on servers located in Canada and the United States and may be subject to Canadian and/or American laws. Questions about the collection of this personal information can be directed to the Manager Strategy & Quality Improvement, CityHousing Hamilton, City of Hamilton 905-523-8496 ext. 7411 or [email protected].

Date modified

July 22, 2025