Report Street Light Repair or Maintenance
Have you noticed a burnt out, malfunctioning light or damaged pole?
Be sure to let us know the type of light, exact location of the pole and the pole number (10ft up the pole)
The City of Hamilton operates approximately 45,000 streetlights, and 40,000 of them are LED cobra-heads which have specifically been designed for roadway lighting. Some decorative luminaires still use High Pressure Sodium or Metal Halide lamps. These are being replaced by LED lights as they are more energy efficient and require less maintenance.
The City has a proactive replacement program for street lights, scheduled around the maximum usable service life of a street light lamp. This helps minimize maintenance costs and light outages.
We repair and are responsible for
- failed lights
- cycling lights (lights that come on and off repeatedly)
- lights that are stuck on
- leaning or damaged poles
- other safety and community concerns
To obtain locates for street lighting cables, contact Ontario One Call at 1-800-400-2255.
Repair or Maintain Street Lighting
If a streetlight is burnt out or needs repair and it is not an emergency, we will repair it within 5 working days.
We respond to emergency street light repairs immediately. Emergencies include:
- open luminaires (unlatched)
- luminaire hanging by its' wires
- exposed wires
- any other situation that could be an immediate risk to the public
- motor vehicle accidents involving street light, no matter how severe the damage is
Report issues with lighting on a Provincial route (i.e., Highway 403, QEW or parts of Highway 6 not maintained by the City of Hamilton) to the Ministry of Transportation's Corridor Maintenance office at 1-866-636-0663.
Outdoor Lighting Project of the Year Award
LightSavers Canada awarded the City of Hamilton with the Outdoor Lighting Project of the Year Award for its Mountain Brow Boulevard Installation of 40 illumient smart off-grid streetlights (solar powered lights). The Award is given to recipients that make a profound impact on advancements of energy efficient exterior lighting systems across Canada. The project reduces the growing burden of utility costs caused by electric streetlights.