Cybersecurity Incident Media Releases/Media Briefings

October 15, 2024 - Currently, almost all services are operating in a full or modified state, with more than half of the City’s services fully operational and the remaining services available through a revised or alternative process.

August 29, 2024 -The City of Hamilton continues to make steady progress and build on customer service improvements as part of recovery and restoration efforts from the cyber incident.

July 18, 2024 - The City of Hamilton is making further strides with its cyber incident recovery and restoration efforts. The City is maintaining momentum by safely and securely restoring additional services, and more are planned to return soon.

June 19, 2024 - The City of Hamilton presented a public Cybersecurity Incident Impact Update Report (CM24004) at today’s General Issues Committee Meeting. The report provides an operational and cost update related to the City’s cyber incident, which it identified on February 25, 2024, and quickly contained...

June 12, 2024 - The City of Hamilton continues to make steady progress in recovering from the cyber incident, which it identified February 25 and quickly contained. Throughout the response, the City has continued to deliver essential core programs and services to the community, with more services coming back regularly...

April 29, 2024 - Today, the City of Hamilton launched a new job posting website to resume essential recruitment efforts. The new platform will replace the previous job posting website, which is not operational due to the cybersecurity incident. With this solution, the City is not only restoring functionality but also using a...

April 12, 2024 - The City of Hamilton continues to respond to the ongoing cybersecurity attack. While there is still a lot of work that needs to be done in the months ahead to restore and rebuild IT systems...

April 4, 2024 - The City of Hamilton is resuming property tax pre-authorized withdrawals for the majority of taxpayers who are enrolled in Pre-Authorized Payment Plans (PAP). Revisions have been made to the scheduled...

March 28, 2024 - The City of Hamilton continues to respond to the ongoing cybersecurity attack, prioritizing recovery efforts and the rebuilding of our IT systems. Throughout the response to this cybersecurity incident...

March 20, 2024 - Following today’s Council Meeting, Mayor Andrea Horwath and City Manager Marnie Cluckie provided an update regarding the City’s ongoing cybersecurity incident and the next steps on the City’s roadmap...

March 14, 2024 - As part of the City of Hamilton’s continued response to the cybersecurity attack, efforts have shifted from incident response to the recovery and rebuilding of our IT systems. The City’s work to this point ...

March 11, 2024 - City of Hamilton staff continue to manage the Cybersecurity Incident Response and the impacts on city operations. We recognize the urgency to resume Council and Committee meetings...

March 5, 2024 - We are focused on investigating the cybersecurity incident, minimizing its impact, and safeguarding our community’s wellbeing, writes Marnie Cluckie.

March 5, 2024 - Yesterday, Mayor Andrea Horwath and City Manager Marnie Cluckie invited members of the media to receive the latest information and ask questions related to the City’s ongoing cybersecurity incident...

March 3, 2024 - Updates on the City of Hamilton cybersecurity incident response...

February 27, 2024 - The City of Hamilton is providing the following update on the ongoing cybersecurity incident: The City of Hamilton has been experiencing a cybersecurity incident since Sunday that has...

February 26, 2024 - The City of Hamilton has become aware of a cybersecurity incident affecting our systems. Upon identification, our dedicated IT took immediate steps to investigate and mitigate the situation...