Ontario Works provides temporary financial and employment assistance, also known as social assistance, for people who are in financial need.
How to apply
Step 1: Documentation
You will need information from a number of documents to complete an application. It's a good idea to get these documents together before you start. Review list of documents you will need to complete the online application
Service available 24 hours, 7 days a week, in English or French.
Eligibility may take 15 minutes and another 20 to 30 minutes for the application. You will receive a call within three business days to book an in-office appointment.
Please call our office within three days of completing the application If you do not:
- receive a confirmation number once you have submitted your online application
- provide a phone number with your application
You can reach us at 905-546-4800 and press option 3 when prompted.
Apply by phone
You can call our office at 905-546-4800 and press option 3 or call toll free at 1-855-999-8729. Service available Monday to Friday, 8:30 am to 3:30 pm, in English or French.
Step 2: In-office appointment to verify application
An in-office appointment is necessary to complete the application process. During the appointment, you will be expected to provide required information, complete and sign the application and all accompanying forms. You will need to bring your spouse (if you have one) and any children who are 18 or older to the appointment and all supporting documents used to complete the application. If you are not physically able to come to the in-office appointment, please advise us and we will make other arrangements with you.
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