Apply for Ontario Works

Ontario Works Social Assistance Cheques

Postal service has resumed. January social assistance cheques will be mailed in time to arrive by the end of December.
Ontario Works recipients who regularly receive social assistance payments by direct deposit will continue to have their funds deposited into their bank account.

For more information, call Ontario Works at 905-546-4800.

Ontario Works provides temporary financial and employment assistance, also known as social assistance, for people who are in financial need. 

How to apply

Step 1: Documentation

You will need information from a number of documents to complete an application. It's a good idea to get these documents together before you start. Review list of documents you will need to complete the online application

Application options

Apply online

Service available 24 hours, 7 days a week, in English or French.
Eligibility may take 15 minutes and another 20 to 30 minutes for the application. You will receive a call within three business days to book an in-office appointment.

Please call our office within three days of completing the application If you do not:

  • receive a confirmation number once you have submitted your online application
  • provide a phone number with your application

You can reach us at 905-546-4800 and press option 3 when prompted.

Apply by phone

Please call our office at 905-546-4800 and press option 3. Service available Monday to Friday, 8:30 am to 4 pm, in English or French.

Step 2: In-office appointment to verify application

An in-office appointment is necessary to complete the application process. During the appointment, you will be expected to provide required information, complete and sign the application and all accompanying forms. You will need to bring your spouse (if you have one) and any children who are 18 or older to the appointment and all supporting documents used to complete the application. If you are not physically able to come to the in-office appointment, please advise us and we will make other arrangements with you.