City of Hamilton COVID-19/vaccine hotline experiencing issues due to high call volumes
We have been experiencing issues due to high call volumes to our Public Health COVID-19 Hotline. As we continue to work on resolving the issue, if you are calling to book an appointment for a COVID-19 vaccine (85+ years old only at this time), please be patient as there may be some delays.
Information from Public Health
Hamilton Public Health Services (PHS) is working to protect the health and safety of our community with our health system partners and Ministry of Health colleagues to ensure we’re responding to this situation as it evolves. Residents are encouraged to stay at home when ill, maintain a 2 metre distance (6 feet) from others, wash hands frequently with soap and water, and cover coughs or sneezes with your sleeve or a tissue.
- *Total cases include both confirmed and probable cases
- The information displayed represents a snapshot in time when the data are extracted.
- Please note, the information displayed may vary from other sources based on when data are extracted.
- All data are preliminary and subject to change as public health case investigations are ongoing.
- Data definitions are subject to change as the pandemic evolves.
- Mobile clinic site current status
The mobile vaccination clinic is currently vaccinating residents of long-term care and high-risk retirement homes and shelter populations.
- Hamilton Health Sciences site current status
The fixed-site vaccination clinic is currently vaccinating staff from long-term care and high-risk retirement homes, essential caregivers, and healthcare workers from high-risk areas.
St. Joseph’s Healthcare site current status
The fixed site vaccination clinic is currently vaccinating individuals aged 85+ years.
Hamilton Public Health Services for COVID-19 related health info:
COVID hotline: 905-974-9848
Email: [email protected]
For Quarantine compliance issues:
Public Health Agency of Canada
Email: [email protected]
City Operations & Service Information
As part of our emergency preparedness planning, we’re working together with Hamilton Paramedic Services, hospitals, primary care providers, Ontario Ministry of Health colleagues, and academic institutions. This includes implementing a plan to monitor, detect, and if needed, contain and prevent the spread of the novel coronavirus.
We’ve fully activated our Incident Management System which is used to focus attention and resources on urgent issues. This involves the activation of key roles needed to support the current situation as it relates to COVID-19 preparedness.
The City of Hamilton values equity and inclusion and works to ensure Hamilton is a place where people of all ages, backgrounds and abilities are accepted and celebrated. Although the COVID-19 outbreak originated in China, this virus is not racially oriented - it is geographically oriented. This means that it does not discriminate among people who can be affected. Unfortunately, during the COVID-19 outbreak, persons of Chinese heritage (and other Asian countries) have voiced concerns about the potential for discrimination. During times like this, people need to support each other and speak out against any instances of discrimination.
The City of Hamilton is providing the information found on this website as a public service. The City is making every effort to ensure the accuracy, currency and reliability of the information. However, because information known about the COVID-19 coronavirus and recommended health and safety measures can rapidly change, the City cannot guarantee that all information is completely current or accurate. All content is subject to change without notice.
The City of Hamilton will not be responsible or liable to any person or business for any loss or damage whatsoever arising out of or based on any use of this website and its information, or any other website to which this site is linked.
This website is not intended to provide individual specific advice, including medical or legal advice. Any questions regarding your particular circumstances should be directed to your own professional advisor(s).