COVID-19 Multilingual Resources

Contact us

For COVID-19 health information:
COVID hotline: 905-974-9848
Email: [email protected]

COVID-19 Vaccines
Phone: 905-974-9848, option 7
Email: [email protected]

For questions about isolation:
Ministry COVID-19 Testing and Isolation Information Line
Phone: 1-888-777-0730

For Quarantine compliance issues:
Public Health Agency of Canada
Phone: 1-833-784-4397
For general inquiries complete the online form

City Operations & Service Information

As part of our emergency preparedness planning, we’re working together with Hamilton Paramedic Services, hospitals, primary care providers, Ontario Ministry of Health colleagues, and academic institutions. This includes implementing a plan to monitor, detect, and if needed, contain and prevent the spread of the novel coronavirus.

We’ve fully activated our Incident Management System which is used to focus attention and resources on urgent issues. This involves the activation of key roles needed to support the current situation as it relates to COVID-19 preparedness.

Online City Services

Media Room
Get the latest news releases related to COVID-19
Have a question about the City's response to COVID-19?


Speak Out Against Anti-Asian Discrimination

The City of Hamilton values equity and inclusion and works to ensure Hamilton is a place where people of all ages, backgrounds and abilities are accepted, celebrated and have the opportunity to thrive. Although the COVID-19 pandemic began in China, the virus does not infect people by race. COVID-19 can infect anyone. Unfortunately, during this pandemic, many people with a heritage from China and other Asian countries have experienced anti-Asian racism and discrimination. It is only with the support of those around us that we can educate others and end this senseless hate and discrimination.

To learn more and speak out against any instances of racism, hate and discrimination, visit:



Website Disclaimer
The City of Hamilton is providing the information found on this website as a public service. The City is making every effort to ensure the accuracy, currency and reliability of the information. However, because information known about the COVID-19 coronavirus and recommended health and safety measures can rapidly change, the City cannot guarantee that all information is completely current or accurate. All content is subject to change without notice.

The City of Hamilton will not be responsible or liable to any person or business for any loss or damage whatsoever arising out of or based on any use of this website and its information, or any other website to which this site is linked.

This website is not intended to provide individual specific advice, including medical or legal advice. Any questions regarding your particular circumstances should be directed to your own professional advisor(s).