If you have an urgent complaint regarding private property that is an immediate health and safety concern such as inadequate heat, please call 905-546-2782 during business hours (Monday to Friday, 8:30 am to 4:30 pm) or 905-546-2489 after regular business hours rather than completing this online complaint form. For parking complaints, please call 905 540-6000. For noise complaints after business hours, please contact Hamilton Police Services at 905-546-4925. For graffiti complaints, please complete the separate graffiti form. Before you fill out this complaint form, you may want to review the requirements for Hamilton's Municipal By-laws, particularly the process for barking dogs. The online complaint form is monitored during regular business hours (Monday to Friday 8:30 am to 4:30 pm). Answers to fields and questions with an asterisk ( * ) are mandatory Your Contact Information Please note that your personal information will remain confidential unless required for court. First Name: * Last Name: * Primary Phone Number: * Secondary Phone Number: Address: * Postal Code: * City: * Email: * Address/Location of Complaint To assist in the processing of your complaint efficiently, the minimum information we require completed in this section is the address or intersecting street and city of the property for inspection. Any additional information you can provide such as a first and/or last name of the property owner is helpful but not essential. Address or Intersecting Streets: * City: * First Name: Last Name: Complaint Information Nature of Complaint: Business Licenses Dog feces (accumulation in residential backyard) Exterior Property Maintenance (roof, windows, doors etc. that are broken or in need of major repair) Garbage and Debris (residential and/or commercial properties) Garbage dumping (garbage dumped on public properties or back alleys, ditches etc.) Illegal use of property (zoning) Interior Property Maintenance (rental properties) Long grass (more than 8 inches) Noise (only noise during the day due to construction projects, large machines or equipment etc.) Potential Vacant Building Signs Snow and Ice (snow or ice that hasn't been cleared within 24 hours of a snow fall) Other Other Complaint: This space is for your comments, further description of the violation and any other additional information which may be of help to our Officers upon their inspection of the property. Provide as much detail as possible such as backyard, type of garbage or debris, etc. Comments/Additional Details: Notice of Collection: The City of Hamilton collects information under authority of section 227 of the Municipal Act, 2001. Any personal information collected on this form is intended to be used for investigation and related activities and in contacting you regarding your complaint, if necessary. Questions about the collection of this personal information can be directed to the Manager, Municipal Law Enforcement, 905-546-2424 x1318, Hamilton City Centre, 77 James Street North, Suite 250, Hamilton, ON L8R 2K3 Leave this field blank Date modified: 2019-01-23
