Municipal By-law Complaint Form

  • If you have an urgent complaint regarding private property that is an immediate health and safety concern such as inadequate heat, please call 905-546-2782 during business hours (Monday to Friday, 8:30 am to 4:30 pm) or 905-546-2489 after regular business hours rather than completing this online complaint form.
  • For parking complaints, please call 905 540-6000.
  • For noise complaints after business hours, please contact Hamilton Police Services at 905-546-4925.
  • For graffiti complaints, please complete the separate graffiti form.

Before you fill out this complaint form, you may want to review the requirements for Hamilton's Municipal By-laws, particularly the process for barking dogs. The online complaint form is monitored during regular business hours (Monday to Friday 8:30 am to 4:30 pm).

Answers to fields and questions with an asterisk ( * ) are mandatory

Your Contact Information

Please note that your personal information will remain confidential unless required for court.

Address/Location of Complaint

To assist in the processing of your complaint efficiently, the minimum information we require completed in this section is the address or intersecting street and city of the property for inspection. Any additional information you can provide such as a first and/or last name of the property owner is helpful but not essential.

Complaint Information
Nature of Complaint:

This space is for your comments, further description of the violation and any other additional information which may be of help to our Officers upon their inspection of the property. Provide as much detail as possible such as backyard, type of garbage or debris, etc.

Notice of Collection: The City of Hamilton collects information under authority of section 227 of the Municipal Act, 2001.  Any personal information collected on this form is intended to be used for investigation and related activities and in contacting you regarding your complaint, if necessary.  Questions about the collection of this personal information can be directed to the Manager, Municipal Law Enforcement, 905-546-2424 x1318, Hamilton City Centre, 77 James Street North, Suite 250, Hamilton, ON   L8R 2K3