Fares

Fares

Beginning September 6, 2020, HSR will return to weekday service at a summer level on most routes. View our Schedule and timetables

Have a question about HSR's response to COVID-19? Visit our FAQ for Transit Customers.

To help reduce the spread of COVID-19, customers are required to wear a non-medical mask on public transit. This extra step can help protect others in spaces where physical distancing can be hard to maintain.

The Customer Service counter at 36 Hunter Street Go Station (ONLY) has resumed normal business hours: 8:30 am to 4:30 pm Monday to Friday for customers to renew monthly passes, purchase and reload PRESTO cards and to purchase tickets. Our Customer Service Desk at Mountain Transit Centre (2200 Upper James St.) will remain closed to the public until further notice.

HSR has resumed fare collection and front-door boarding for customers. Operator compartment bio-shields have been installed as an additional measure to protect operators and customers.

 

A person using their Presto card

Service at a Glance

The benefits of the PRESTO card

The PRESTO card is an electronic fare system that allows transit users in the Greater Toronto and Hamilton Area to use a single fare card to move between and within transit systems. The benefits of the PRESTO card:

  • Cheaper than a regular cash fare
  • No more searching for exact change
  • No more paper transfers
  • Reduces transferring from HSR to GO Train fares by $1.85
  • Automatic and online reload options
How much does it cost to ride the bus?

Hamilton City Council approved a fare increase effective September 1, 2019. 

Do I need HSR Photo ID?

You need HSR Photo ID if:

  • You are attempting to ride the HSR at a reduced rate
  • You are a Secondary School student using a student fare
  • You are a Golden Age Pass holder (resident age 80 years or older)
  • You are a person with a disability boarding with a support person.
  • You are a support worker travelling with a rider needing assistance
  • ​You have lost your Student Photo ID or did not get one from your school
How do I transfer from HSR to Burlington Transit?

Upon payment of your HSR fare using cash or ticket, please ask the driver for a transfer to connect to the Burlington service. If using any valid (non-PRESTO) HSR Pass product, just show the Burlington Transit Operator that pass.

  • Transfers are only accepted by Burlington Transit drivers at the following designated  bus stops.
    • King St. at James St. (BT Stop #679)
    • King St. at Bay St. (BT Stop #827)
    • Aldershot GO station
    • Downtown BT Terminal (John St.)
    • Plains Rd. at RBG Building (BT Stop #698)
  • At other bus stops, you will need to pay full Burlington Transit fare to board.
  • Paper transfers are not required when using your PRESTO card.