Schedule, Routes & Maps

Schedule, Routes & Maps

To ensure physical distancing for operators and customers, effective Friday, April 3, 2020, HSR has implemented changes in how service will be delivered:

  • All customers are required to enter and exit through the rear doors.
  • This includes Customers using wheelchairs, scooters, walkers and all other personal mobility devices (PMD’s.) They are no longer being loaded from front door. To facilitate access to the bus, customers using wheelchairs, scooters, walkers and all other PMD’s will be required to travel with a companion. The companion will be required to deploy the ramp under the direction of the operator. If there is a requirement for the wheelchair or scooter to be secured, the companion will be required to facilitate this as well. HSR will now only be able to accommodate one (1) wheelchair/scooter per bus regardless of the vehicle size.
  • In addition, effective Saturday, April 4, DARTS will be providing bus-stop to bus-stop service for HSR customers using wheelchairs, scooters and CNIB card holders. This will allow those traveling with personal mobility devices such as wheelchairs and scooters, and CNIB cardholders to travel without a companion. Learn more about Alternative service for HSR customers with wheelchairs, scooters or CNIB card-holders
  • HSR is restricting customer loads to 10 people on a 40 ft bus; and 15 people on a 60 ft articulated bus. Signs will be posted to identify which seats are not available for use. Operators will be by-passing stops if the load on the bus is in excess of the above amounts, or if there are concerns with physical distancing.

 

The HSR is operating on a reduced schedule until further notice. Most routes are operating on a Saturday schedule on weekdays. Weekend service remains the same: regular Saturday service will operate on Saturdays and regular Sunday service will operate on Sundays.

 

Have a question about HSR's response to COVID-19?

Submit your question. We’ll do our best to answer it on our FAQ page. View the FAQ for Transit Customers

Service at a Glance

Plan a trip and find your next bus

The new trip planner works on mobile phones so you can:

  • Plan a trip by bus, now or the future
  • Find out when the next bus departs your stop
  • Set up alerts for your regular stops or routes

Use the new Trip Planner now

 

HSRnow

HSRnow is a suite of products that provide real-time, 24/7 access to service information, including alerts for our customers through multiple channels.

Learn about all the @HSRnow tools

Printable Route Timetables

View and print PDF versions of HSR timetables. Each timetable contains:

  • Weekday, Saturday & Sunday schedules
  • Bus Check information
  • Route maps

For further inquiries please call HSR Information at 905-527-4441.
Thank you for taking transit and riding the HSR!

HSR Detours and Service Updates

Stay informed about detours affecting routes. Find information about holiday hours and routes that have limited service. You can also follow us on Twitter @HSRnow.

HSR Transit System Map

The map includes all routes, destinations and major landmarks in the City. You can also find local Trans-Cab zones in Glanbrook and Stoney Creek.

HSR System Map & Route Directory (PDF, 7.47 MB) Effective December 2019

How can Bus Check help me find route information?

You can call 905-527-4441 to find the next bus for your stop number or to speak with a representative to help you plan your trip.

Representatives can provide information about fares, detours, lost & found, and other customer service needs.are also accessible through Bus Check.

Trans-Cab for Glanbrook or Stoney Creek

Trans-Cab service is provided in portions of Glanbrook and Stoney Creek beyond where HSR buses run. You can take Trans-Cab to or from an HSR bus.

It’s convenient, quick and smoke-free. Trans-Cab service only costs a regular HSR bus fare plus a premium of $0.50.