Stadium Guest Information

Driving to the Stadium

On-site & Off-site Parking

There are three city owned properties where limited parking is available for Tim Hortons Field events, as well as a number of Municipal car parks located in the area.

Tim Hortons Field is located at 64 Melrose Ave. North, Hamilton Ontario L8L 0C3.

The City of Hamilton is committed to creating a safe, comfortable, and enjoyable experience for all guests of Tim Hortons Field. We want all spectators to enjoy the experience in a responsible fashion. When attending a game, spectators are required to refrain from the following behaviours:

• Behaviour that is unruly, disruptive or illegal in nature;

• Interference with the progress of the game, including throwing objects and/or unauthorized persons on the field of play;

• Intoxication or other signs of alcohol impairment that results in irresponsible behaviour;

• Smoking on Stadium grounds;

• Foul and/or abusive language and/or obscene gestures;

• Verbal or physical harassment of opposing team fans, officials, opponents or other person;

• Failing to follow instructions of Stadium staff.

Event patrons are responsible for their conduct as well as the conduct of their guests. Stadium staff will promptly intervene to support an environment where event patrons, their guests and other fans can enjoy the event free from the above behaviour.

Smoke-free stadium

Smoking is not permitted within Tim Hortons Field under City of Hamilton By-law 11-080. Smoking includes cigarettes, pipe tobacco, cigars, cigarillos and waterpipe tobacco.

UPDATE: As of June 26, 2019, Hamilton City Council approved amendments to the City’s By-law No. 11-080 making all city parks, recreation centre and arena property including dog parks, sports fields, outdoor pools, beaches, as well as some trails in Hamilton smoke and vape-free beginning July 1, 2019. 

Failure to comply with City of Hamilton By-law #11-080 is grounds for receiving a ticket in the amount of $305 and/or ejection from the stadium without refund.

The City of Hamilton thanks all of our guests for abiding by these rules.

Prohibited items

For the safety and security of all guests it is prohibited to bring the following items in to Tim Hortons Field. All individuals and belongings are subject to search. Any guest in possession of any of the following items will be asked to return the item(s) to their car, check the item(s) at a Guest Services Desk, or dispose of the item(s) in a garbage bin at security inspection.

Concourses

• All concourses maximize width to ensure quick and easy passage within the concourses to concession stands, washrooms, merchandise stands and ultimately seats.
• In-seat service is available in premium hospitality areas throughout Tim Hortons Field.
• A variety of payment options are available to facilitate quick and easy service at concession outlets.
• Concession stands on the main concourses of both sides of the stadium provide views from the concourse to the field of play to ensure fans don’t miss any of the action.

Centerplate

Centerplate is a leader in live event hospitality, "Making It Better To Be There®" for more than 115 million guests each year at more than 200 prominent entertainment, sports and convention venues. From hosting VIPs at the Super Bowl to super heroes at Comic Con, the company provides hospitality services to North America's premier events.

Centerplate’s focus at Tim Hortons Field is to work alongside the venue to reinvent what guests take away from their time spent at the general concourses, social viewing areas and premium spaces of Tim Hortons Field. Through understanding the local food trends and offering best-in-class dynamic customer service, Centerplate is helping influence a new standard in Canadian entertainment.

A Sodexo company, Centerplate creates unique, locally-inspired menus, best-in-class guest service, and one-of-a-kind experiences backed by world-class design and insights teams. Centerplate also serves as the hospitality partner for numerous leading multipurpose Canadian venues, including Bell MTS Place – home of the National Hockey League’s Winnipeg Jets – and BC Place – home of the Vancouver Whitecaps and BC Lions, and host of the opening ceremonies for the 2010 Winter Olympics. The company also just completed hosting its 15th Super Bowl, with Super Bowl LIV at Hard Rock Stadium in Miami Gardens, Florida.

Visit the company online at Centerplate.com, connect via Twitter @centerplate, Instagram @Centerplate_ or Facebook.com/centerplate.

• Tim Hortons Field features the largest average individual stadium seats of any outdoor facility in Canada. Every seat in the stadium is an individual seat.
• Seat sizes range from a minimum of 21 inches to a maximum of 24 inches depending on seating sections.
• Leg room between rows is the widest in Canada for comparable facilities to ensure comfortable, easy passage through and across seating rows.
• The capacity for the Tiger-Cats games is approximately 24,000 with 80% of the fixed stadium seats located between the goal lines.
• Tim Hortons Field’s capacity can be expandable for major sporting events and concerts.

Download the Tim hortons Field seating chart (PDF, 909 KB)

Sightlines

Tim Hortons Field has the best sightlines for football of any facility in Canada. A capacity reduction and tremendous sight lines will fuel energy and emotion to create a powerful yet intimate live atmosphere.

Video board

Tim Hortons Field features a high-definition, state-of-the-art new video board that is approximately 20% larger than the video board at Ivor Wynne Stadium to enhance the fans’ in-bowl experience.