Riding with HSR

Bus News

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At HSR, our goal is to make transit your first choice in transportation.

This fall as the city continues to reopen, we’re returning to regular service levels.  We’re also making many service improvements to serve you better as part of our Ten-Year Local Transit Strategy. Fall schedules will start on Sunday, September 5.

Regular weekday service returns


Regular weekday service will return on routes:

  • 6 - Aberdeen
  • 7 - Locke
  • 8 - York
  • 21 - Upper Kenilworth
  • 22 - Upper Ottawa
  • 23 - Upper Gage
  • 24 - Upper Sherman
  • 25 - Upper Wentworth
  • 26 - Upper Wellington
  • 27 - Upper James
  • 33 - Sanatorium
  • 34 - Upper Paradise
  • 35 - College
  • 41 - Mohawk

Your safety is our top priority


We’ve made changes to protect the health and safety of our customers and staff. We have added additional cleaning measures to our regular cleaning routine, including wiping down all high touch surfaces with disinfecting wipes nightly, and thorough interior cleaning and antimicrobial fogging twice a month.

To help us keep transit safe, remember to stay home if you’re feeling sick; wash your hands frequently with soap and water, or use hand sanitizer; cover coughs or sneezes with your sleeve or tissue; and continue to follow COVID-19 precautionary measures including masking and physical distancing where possible.

A-Line service enhancements


Route 20 A-Line frequency is increasing to every 15 minutes during weekday morning and afternoon peak periods. Service hours will also expand to include weekday evenings until approximately 10 pm with 30-minute frequency.

A-Line’s improved frequency will enable customers to connect to the new all-day hourly GO train service out of West Harbour GO Station to Union Station.

And to make the A-Line even more convenient, the route has extended to include stops at the new Amazon Fulfillment Centre, in both north and southbound directions to John C. Munro Hamilton International Airport.

Introducing HSR myRide in Waterdown


Beginning Tuesday, September 7, route 18 Waterdown will change to an on-demand service called HSR myRide. On-demand transit provides shorter wait times, direct trips and quicker journeys for customers. HSR myRide is a one-year pilot. Please stay tuned for more information.

Improved service in Upper Stoney Creek


To serve you better, we’ve also increased the frequency on routes 43 Stone Church and 44 Rymal. Route 43 will now operate every 30 minutes on weekday early evenings; and route 44 will operate every 15 minutes during weekday peak periods and every 30 minutes during weekday evenings and weekend early evening periods.

Route 11 Parkdale southbound will exit the Red Hill Valley Parkway (RHVP) at Stone Church Road, rather than at Mud Street, and will connect to Heritage Greene Terminal.  Route 44 Rymal will also extend to Heritage Greene Terminal. These changes will create connections between routes 11 Parkdale, 21 Upper Kenilworth, 43 Stone Church and 44 Rymal, making it easier for customers to travel across the mountain and the northeastern part of the city. View map detailing sections of Route 11 Parkdale & Route 44 Rymal changing (JPG, 286 KB)

Mountain Climber stops on route 11 will be moved to the first and last stops off the RHVP. Down-bound customers can be picked up at Stone Church at RHVP.  Up-bound customers can be dropped off at Stone Church opposite Heritage Greene Shopping Centre.

Additional route & schedule changes


Route 27 Upper James will expand in the southbound direction to the new Amazon Fulfillment Centre, terminating at HSR’s Mountain Transit Centre before continuing in the northbound direction. View map detailing sections of Route 20 A-Line & Route 27 Upper James changing (JPG, 232 KB)

Route 51 University will operate every 15 minutes during weekday peak periods and every 30 minutes on Saturdays, beginning Tuesday, September 7.

Welcome back students


We’ve missed you! Our goal is to get you to school on-time.

Did you know there are multiple routes you can take to school? Travelling on a different route may help you avoid a crowded bus.

  • McMaster University students can travel on any westbound route 1A King, 5 Delaware, 10 B-Line Express or 51 University bus to campus.
  • Mohawk College students can travel on any route 20 A-Line, 21 Upper Kenilworth, 33 Sanatorium or 35 College bus to the Fennell campus and route 55A to Levi Loop to the Stoney Creek campus. Mohawk College students can also travel on route 20 A-Line to the Mohawk Aviation Campus.
  • Redeemer University students can travel on route 44 Rymal.
  • Extra buses are added on some routes to serve secondary schools. Visit hamilton.ca/hsr to find out if your school has an extra.

Seasonal schedules, holidays & shuttles


  • Route 9 Rock Gardens will continue to operate until November 14, 2021.
  • Route 56 Centennial (Saturdays and Sundays) will run every 60 minutes between 10 am and 6 pm, with no service to Wild Waterworks.
  • Route 99 Waterfront Shuttle (Sundays and Holidays) will operate on Sunday, September 5 and Monday, September 6 (Labour Day).
  • Labour Day (Monday, September 6) - Buses will operate a Sunday level of service.
  • Thanksgiving (Monday, October 11) - Buses will operate a Sunday level of service until approximately 10 pm.
  • Christmas Day (Saturday, December 25) - Buses will operate a special holiday schedule with limited bus service from 6 am to 9 pm.
  • For updates about the Tiger-Cats Express Shuttles, visit www.hamilton.ca/ticatshuttles.

Fare changes


As part of the Ten-Year Local Transit Strategy, a $0.05 increase to non-cash fare options, including PRESTO and special purpose tickets, will go into effect on September 1, 2021. This fare increase helps us deliver more reliable and frequent transit service to serve you better.

CASH ADULT CHILD/YOUTH 6 to 19 years old
Adult, Child/Youth or Senior - $3.25 Single Ride - $2.55
Monthly Pass - $112.20
Single Ride - $2.10
Monthly Pass - $92.40
SENIOR PRESTO 65+ years PRESTO CARD

Single Ride - $2.10
Monthly Pass - $35.50
Annual Pass - $355
Golden Age Pass (Hamilton residents aged 80+ years) - FREE with PRESTO & ID

New or replacement card - $6

Save money with PRESTO. For more info, visit www.hamilton.ca/PRESTO.

Help us (Re)envision the HSR


Tell us what you think of our Draft Guiding Principles.

We’ve launched a digital engagement platform for you to share your ideas and learn more about upcoming projects and announcements. You can sign up to receive newsletter updates and follow along to find out where our project team is headed in the community.

Join the conversation at www.hamilton.ca/myhsr!

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For more information


Phone: Call 905-527-4441 to get next bus info for your stop or to speak with a representative (7:30 am to 8 pm daily).
Online: Visit hamilton.ca/hsrnow to plan your trip, get your bus time, find your route schedule or sign up for alerts.
App: Use our free mobile app, HSRnow, to plan your trip from A-to-B and to get real-time next bus information for close-by stops.
Text Message: Text “HSRnow ####” (your stop number) to 25370. Standard message rates may apply.
Twitter: Follow @HSRnow for service cancellations and alerts.
Facebook: Follow @HamiltonStreetRailway on Facebook for news and announcements.