Hamilton Public Health investigating reports of foodborne illness associated with the Sheraton Hamilton Hotel

HAMILTON, ON – Hamilton Public Health is investigating reports of potential foodborne illness associated with the Sheraton Hamilton Hotel, located at 116 King St. W., Hamilton.

To date, two groups who dined in a banquet setting at the Sheraton Hamilton hotel between November 5 and November 7, 2026 have reported suspected cases of foodborne illness, with no reports of hospitalizations. 

Hamilton Public Health's investigation and follow-up with groups reporting gastrointestinal illness began upon notification on November 9, 2026 and is ongoing. At this time, there is no specific food item, or confirmed source of the reported illnesses. Public Health Inspectors are closely monitoring the situation and remain in consistent contact with the operator to review food handling, sanitation practices and collect samples for laboratory testing. 

While the investigation continues, Hamilton Public Health has ordered the temporary closure of Sheraton Hamilton’s kitchen, as a precaution to protect public health, effective November 10, 2026. The kitchen at the hotel will not be permitted to reopen until approval is granted by Hamilton Public Health. 

Events at this location are permitted to continue with food preparation completed at an external location, under the review and oversight of Hamilton Public Health.

What you should do if you are experiencing symptoms

Individuals who ate at the Sheraton Hamilton hotel on November 5 to November 10, 2026 and are experiencing symptoms should:

• Seek medical attention if symptoms are severe or worsening. If you do not have a healthcare provider, call Health811 at 811.
• Stay home while ill and until at least 48 hours after symptoms resolve to prevent spreading infection.
• Practice good hand hygiene.
• Do not prepare food for others while you are ill with vomiting or diarrhea, and for at least 48 hours after symptoms have been resolved.
• Clean and disinfect commonly touched surfaces regularly using an appropriate household disinfectant or a bleach-and-water solution.
• Report your illness to Hamilton Public Health by calling 905-546-2424 ext. 7970.

Reported symptoms include:

• Diarrhea
• Vomiting
• Fever
• Nausea
• Abdominal cramps

Individuals who visited the Sheraton Hamilton during this period but are not experiencing symptoms should continue to monitor symptoms, practice good hand hygiene and follow safe food-handling practices.

Hamilton Public Health will provide updates as more information becomes available.

Quick facts

• To view Hamilton Public Health inspection reports, please visit: www.hamilton.ca/HealthInspection. 
• Hamilton Public Health’s phone line will be monitored from 8:30 a.m. to 4:30 p.m. residents are encouraged to leave a voicemail should they call outside of these hours.

Learn more

• Webpage: Public Health
• Webpage: Hamilton Public Health Inspection Results