Municipal Service Centres

All Municipal Services Centres are open to the public

All Municipal Service Centres are open to the public. Masks or face coverings are required. Find out what to expect at the Municipal Service Centres.

Services from the building division (i.e. building permits) will only be available at City Hall at this time.

Service Canada services remain suspended until further notice


Service Canada and the City of Hamilton have partnered to bring additional services to the Ancaster, Dundas, Flamborough and Hamilton City Hall Municipal Service Centres.

Ancaster 
300 Wilson Street East

Municipal Service Centre Hours 
Monday to Friday
8:30 am to 4:30 pm
Closed on Holidays

Dundas
60 Main Street

Municipal Service Centre Hours 
Monday to Thursday
8:30 am to 4:30 pm
Closed on Fridays & Holidays
Only open Fridays before property tax installment due date

Service Canada Hours - SUSPENDED
Tuesday
10 am to 3 pm

Flamborough
163 Dundas Street East

Municipal Service Centre Hours 
Monday to Thursday
8:30 am to 4:30 pm
Closed on Fridays & Holidays

Service Canada Hours - SUSPENDED
2nd Thursday of every month
10 am to 3 pm

Glanbrook
4280 Binbrook Road

Municipal Service Centre Hours 
Monday to Friday
8:30 am to 4:30 pm
Closed on Holidays

Hamilton City Hall
71 Main Street West

Municipal Service Centre Hours 
Monday to Friday
8:30 am to 4:30 pm
Closed on Holidays

Service Canada Hours - SUSPENDED
Friday
10 am to 3 pm

Stoney Creek
777 Highway No. 8

Municipal Service Centre Hours 
Monday to Friday
8:30 am to 4:30 pm
Closed on Holidays

The following services are available in-person at your local Municipal Service Centres (MSC):

  • Property Taxes
  • Parking Ticket Payments
  • Traffic Ticket Payments
  • Blue Boxes
  • Animal Licensing
  • Composters
  • HSR Bus Tickets & Passes
  • Presto Transit Cards
  • Marriage Licenses
  • Burn Permits
  • Well Water Test Kits

Service Canada and the City of Hamilton have partnered to bring additional services to the Dundas and Flamborough Municipal Service Centres.

The following is a list of the services that are available at the two centres:

All Canadians

  • Social Insurance Number Application
  • ecoAUTO Rebate Program
  • Passport Information
  • Pleasure Craft License

Aboriginal People

  • Common Experience Payment (CEP)

Employers and Organizations

  • Hiring Foreign Workers
  • Labour Market Information
  • Record of Employment

Families and Children

  • Canada Pension Plan Children's Benefits
  • Canada Pension Plan Death Benefit
  • Canada Pension Plan Survivor's Pension
  • Employment Insurance Compassionate Care Benefits
  • Employment Insurance Family Supplement
  • Employment Insurance Maternity and Parental Benefits
  • Universal Child Care Benefit

Newcomers to Canada

  • Foreign Credentials Referral

Persons with Disabilities

  • Canada Pension Plan Disability Benefits
  • Opportunities Fund for Persons with Disabilities

Seniors

  • Allowance for the Survivor Program
  • Canada Pension Plan Retirement Pension
  • Guaranteed Income Supplement
  • Old Age Security

Workers

  • Canadian Forces Recruitment Awareness
  • Employment Insurance Regular Benefits
  • Employment Insurance Sickness Benefits
  • Royal Canadian Mounted Police Recruitment Awareness

Youth and Students

  • Apprenticeship Incentive Grant
  • Youth Skills Link
  • SCCY Information

Service Ontario and Service Canada

For all Service Ontario locations in Hamilton, visit www.ServiceOntario.ca.

For all Service Canada locations in Hamilton, visit www.ServiceCanada.ca.