Bus News
Bus News Winter 2026
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Lost Something? Found Something? We’re here to help.
Before you get off the bus, take a moment to look around. Phones, backpacks, mittens, even bikes get left behind more often than you’d think.
Lose something?
Call 905-546-2424 ext. 1882
Email [email protected]
Find something?
Hand it to the driver
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Responses usually within 24–48 hours
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Route & Schedule Changes
Starting Sunday, December 28, 2025, we’re making small schedule changes on several routes to make sure you get where you need to go, on time.
New schedules will be available on www.hamilton.ca/HSRschedules or in your favourite trip planning app. Schedules are also available in alternate formats upon request. Please contact HSR Customer Service at [email protected] for assistance.
Route 1 King, Route 10 B-Line, 41 Mohawk
We’ve updated the schedules for Routes 1 King, 10 B-Line and 41 Mohawk to help keep your trips on time. These changes were originally planned to prepare for upcoming construction detours at Main and Ottawa.
The construction will take place later in 2026, but the updated schedules will remain in effect, December 28 to April 25. This means some of your trips may take longer than usual and buses will wait at various locations along the route if they are ahead of schedule.
When construction dates have been confirmed, we will post detour details on hamilton.ca/HSRdetours.
Route 4 Bayfront (all service)
We’ve made some updates to Route 4 Bayfront to help you get where you’re going more smoothly.
- New eastbound route downtown with the bus now travelling along York Boulevard and James Street.
- On weekdays, late evening eastbound trips have been adjusted to better connect with GO trains at West Harbour GO.
- On weekdays and Sundays, minor schedule adjustments help our buses stay on schedule.
Route 21 Upper Kenilworth (Saturday)
Minor schedule changes have been made to keep buses running reliably and on time.
Route 27 Upper James (weekend)
Schedule times have been updated to support more consistent, reliable service.
Route 35 College (Saturday)
Schedule times have been updated to improve on-time performance and reliability.
Catching the Stoney Creek Industrial Extra? Look for new signs at your stops and an updated schedule online. You can catch the bus on the morning or afternoon trip, Monday to Friday, excluding holidays.
Bus Stop Changes
With the new service starting on Sunday, December 28, there will be changes coming to several bus stops on the following routes:
Look for signs at the stops that are changing or visit hamilton.ca/HSRschedules for a full listing of stop changes.
Seasonal Schedules
Route 56 Centennial Seasonal service will resume on April 26, 2026.
Holiday Schedules
We’ll be running different schedules on select days from late December 2025 through April 2026, so be sure to check your route before you head out. Whether you're heading to a family dinner, doing some shopping, or just getting around town, we’ve got the details below to help you plan your trip. Visit hamilton.ca/HSRholiday for additional details.
Phone service is available 7-days-a-week, including holidays from 7:30 a.m. to 8 p.m. call 905-546-2489.
Need a closer stop at night?
HSR’s Request Stop has you covered. Your safety is our priority! That’s why HSR offers Request Stop after 8 p.m., allowing you to exit the bus at a safe location along the route, even if it’s not a regular stop. Note: Request Stop is not available on express routes 10 - B-Line & 20 - A-Line.
How it works:
- Ask your driver at least one stop ahead of where you’d like to exit.
- The driver will choose a safe location to stop along the route.
- Always exit through the front doors for better visibility.
- Request Stop is not available on express routes 10 - B-Line & 20 - A-Line.
We’re committed to getting you where you need to go - safely.
Brighter Stops Ahead
HSR is testing new solar-powered lighting at select bus stops to improve your customer experience, safety and visibility while waiting for the bus. These lights have been installed at the following locations as part of a pilot project running until mid-2026:
- 1039 Wilson St. (Route 5 Delaware)
- Wilson at Trinity (Route 44 Rymal)
A third location, Glover at Highway 8 (Route 55 Stoney Creek Central), will be installed in early 2026.
Just like the real-time display pilot, a short survey will be available at locations with the new lighting. Please take a few minutes and share your feedback.
Visit hamilton.ca/HSRSolarLighting
Know Before You Go
See HSR Alerts at a glance. Want your HSR Alerts all in one place? Check out our new interactive HSR Alert Dashboard that shows you all active alerts, all day, every day!
Visit hamilton.ca/HSRAlert for more information and to view the real-time map. You can also visit hamilton.ca/HSRdetours for details on upcoming planned detours.
HSR Alerts on the go! Get instant updates on planned detours, unexpected service disruptions, and real-time bus arrivals through your favourite trip-planning apps. Visit hamilton.ca/HSRAlert for more information.
Get a free kids PRESTO card with your Hamilton Public Library card
Explore the city for free with Hamilton Public Library and HSR. Kids ages 6 to12 ride free on HSR when they tap a PRESTO card. Just swing by any Hamilton Public Library branch, flash your library card and pick up your free kids PRESTO card to start exploring!
Affordable Transit with Fare Assist
Effective January 1, 2026, save 50% on your transit fare with Fare Assist.
Hamilton residents with household incomes below the Low-Income Measure qualify for a 50% Fare Assist discount on single-ride PRESTO fares for themselves and their family. Eligibility is based on Total Household Income, regardless of income source.
Who’s eligible? You may qualify for discounted fares on HSR if:
- You’re receiving Ontario Works or ODSP, Canada Pension Plan disability benefit (CPP Disability), Employment Insurance (EI), or the payments from Workplace Safety and Insurance Board (WSIB)
- Your household income is below the Low-Income Measure
- You’re a recent refugee or newcomer to Canada
Applying online is the easiest and quickest way to submit your application.
#TransitTip Ride respectfully this winter: offer your seat when you can, keep your boots on the floor and carry your backpack on your lap. We’re all on this ride together.
Speak Up. Speak Out.
"Speak Up, Speak Out." encourages transit customers to report any harassment or hate incidents to Hamilton Police.
- HSR supports the City of Hamilton’s focus to make Hamilton a more welcoming, equitable and inclusive community.
- HSR condemns racism in all forms and is opposed to any imagery, speech or action that is hate-motivated or discriminatory in any shape or form.
- HSR is committed to a welcoming, equitable and inclusive community and condemns any imagery, speech or action that is hate-motivated or discriminatory in any shape or form.
Rate your ride for a chance to win!
Tell us how we did today and enter the monthly $50 PRESTO card giveaway. Learn more at www.hamilton.ca/HSRsurvey.
Tags
Home & Neighbourhood
HSR
Public Works
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