From time to time, HSR conducts research with customers. Join our panel to receive invitations to participate in upcoming research activities (ie. surveys, focus groups, interviews, travel log studies, etc.). Help us improve your experience when riding transit.
Gathering up-to-date information about your transit experience is more important than ever. That’s why we’ve launched the Rate My Ride customer satisfaction survey. The survey gathers feedback on trip reliability, staff professionalism, and safety.
Tell us how we did today & enter the monthly $50 PRESTO card giveaway.
The new facility will:
- store 200 buses, with the capacity to add additional 100 spaces
- include a maintenance garage
- have additional administrative space & parking
Construction is anticipated to begin in late 2023 & conclude in late 2026.
Navigating local transit
Our staff are working hard to get you where you need to go, when you need to go there, while making the trip as safe and enjoyable as possible. Thank you for being a customer and supporting local transit!
Featured Programs & Services
Fare Assist Program
Fare Assist offers Hamilton residents who are recipients of Ontario Works, the Ontario Disability Support Program (ODSP) or have household incomes below the Low Income Measure, a 30% discount on current single-ride PRESTO fares for themselves and their family.